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North Shore Medical Center

North Shore Medical Center is a medical facility located in Salem, MA. This hospital has been recognized for America's 100 Best Hospitals Award™, America's 250 Best Hospitals Award™, and more.

65%

Patient Experience Rating

Equal to the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 100 Best Hospitals Award™

America's 100 Best Hospitals Award™ (2025)

Top 2% in the nation for consistently delivering clinical quality year over year

America's 250 Best Hospitals Award™

America's 250 Best Hospitals Award™ (2025, 2024, 2023)

Top 5% in the nation for consistently delivering clinical quality

Surgical Care Excellence Award™

Surgical Care Excellence Award™ (2025)

Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Gastrointestinal Care Award™

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2025, 2024, 2023)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2025, 2024, 2023)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

America’s 100 Best Hospitals for Pulmonary Care Award™

America’s 100 Best Hospitals for Pulmonary Care Award™ (2025, 2024, 2023)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for Stroke Care Award™

America’s 100 Best Hospitals for Stroke Care Award™ (2025)

Superior clinical outcomes in the care and treatment of stroke

Critical Care Excellence Award™

Critical Care Excellence Award™ (2025, 2024, 2023)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Stroke Care Excellence Award™

Stroke Care Excellence Award™ (2024, 2023)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Collapsed lung due to a procedure or surgery in or around the chest

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Defibrillator Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Heart Attack

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Pulmonary Embolism

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Critical Care Excellence Award™

Critical Care Excellence Award™

2025, 2024, 2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Gastrointestinal Bleed

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Gastrointestinal Care Award™

America’s 100 Best Hospitals for Gastrointestinal Care Award™

2025, 2024, 2023

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Total Knee Replacement

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Transurethral Prostate Resection Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Pulmonary Care Award™

America’s 100 Best Hospitals for Pulmonary Care Award™

2025, 2024, 2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
64%

Patients who gave a rating of 9 or 10

2% lower than the national average

65%

Would definitely recommend

Equal to the national average

North Shore Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%76%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%58%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%49%47%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%57%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%75%

North Shore Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%46%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%70%67%

Providers

Provider Reviews

I haven’t met Dr. Roig, but I appreciate her detailed analysis of my recent MRI. She analyzed all the details and found some things that my neurosurgeon hadn’t seen. I am grateful for her detailed report. Thank you!

Apr 24 2025

Review for Dr. Roig

Major surgery from ER admittence. Total graditude for Dr. Sabeti's expertise in saving my life. Without this Surgical Team I would not ba writing this review.

Apr 23 2025

Review for Dr. Sabeti

This was hands down one of the best doctor's appts I have had in a long time. Dr Slovik listened to all of my concerns and we discussed various treatment options for my condition. He listened without judgment and provided appropriate guidance all at the same time. I never felt rushed either and...

Apr 23 2025

Review for Dr. Slovik

I had liposuction procedure and before surgery at the consult he convinced me I needed fat removed in almost every part of my body. I was not overweight but just wanted a little fat around my waist removed. He destroyed every area of my body and I was left with dents from my thighs up to stomach to...

Apr 21 2025

Review for Dr. Sevinor

Amazing! Compassionate, kind, and knowledgeable. Answers all questions you have concerns about does not rush you. My husband feels so fortunate to have her as his doctor -

Apr 20 2025

Review for Dr. Abdul-Aziz

Location

North Shore Medical Center

81 Highland Ave, Salem MA 01970

CallDirections

(978) 741-1215

Frequently Asked Questions

Where is North Shore Medical Center located?

North Shore Medical Center is located at 81 Highland Ave, Salem, MA 01970. Find other locations and directions on Healthgrades.

Has North Shore Medical Center won any recent awards from Healthgrades?

Yes, North Shore Medical Center has been awarded with America's 100 Best Hospitals Award™, America's 250 Best Hospitals Award™, America’s 100 Best Hospitals for Gastrointestinal Care Award™, and 6 more in the past two years.

Is North Shore Medical Center highly rated with patients?

65% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does North Shore Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at North Shore Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades North Shore Medical Center profile..

How does North Shore Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

81 Highland Ave

Salem, MA 01970

Directions

(978) 741-1215