New England Baptist Hospital
New England Baptist Hospital is a medical facility located in Boston, MA. This hospital has been recognized for Outpatient Joint Replacement Excellence Award™.
Patient Experience Rating
23% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologySpecialty Clinical Quality Awards
Outpatient Joint Replacement Excellence Award™ (2023)
Superior clinical outcomes in hospital outpatient total knee and total hip replacement
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Rotator Cuff Repair
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Total Knee Replacement
In Hospital
Outpatient Total Hip Replacement
In Hospital
Specialty Excellence Awards
Outpatient Joint Replacement Excellence Award™
2023
Complication Based Ratings
Spinal Fusion
In Hospital
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceNew England Baptist Hospital
National Average
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
New England Baptist Hospital
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 23 2025
Review for Dr. Pagani
Complete proximal hamstring avulsion with 5cm retraction. Fast response to referral Offered an OR date within the week.Very tolerant of my anxiety that results from being a surgeon myself. Surgical scheduler, PA and Bella were amazing.
Apr 12 2025
Review for Dr. Miller
After having an x-ray, we talked about my original partial knee replacement and what the other knee was looking like. We decided on shots to begin and then looking at what happens over the next bunch of months. I think my case is pretty cut and dry, But I think Dr. Pagani listened to everything and...
Apr 11 2025
Review for Dr. Pagani
She is seeing me for knee pain and helping continue to be active without knee replacement. I did not get this with other providers.
Apr 09 2025
Review for Dr. Miller
Location
New England Baptist Hospital
Frequently Asked Questions
Where is New England Baptist Hospital located?
New England Baptist Hospital is located at 125 Parker Hill Ave, Boston, MA 02120. Find other locations and directions on Healthgrades.
Has New England Baptist Hospital won any recent awards from Healthgrades?
Yes, New England Baptist Hospital has been awarded with Outpatient Joint Replacement Excellence Award™ in the past two years.
Is New England Baptist Hospital highly rated with patients?
86% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does New England Baptist Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at New England Baptist Hospital?
Phone number, appointment information, and directions can be found on Healthgrades New England Baptist Hospital profile..
How does New England Baptist Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr. Pagani was a great listener and understood exactly what I needed. I got a cortisone injection and was told I could return if I needed aniother one at a later date. He was very friendly, while being very efficient. I am so glad I saw him!