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Memorial Medical Center

Memorial Medical Center is a medical facility located in Las Cruces, NM. This hospital has been recognized for America’s 100 Best Hospitals for Prostate Surgery Award™ and Outpatient Joint Replacement Excellence Award™.

63%

Patient Experience Rating

2% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Prostate Surgery Award™

America’s 100 Best Hospitals for Prostate Surgery Award™ (2023)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™ (2023)

Superior clinical outcomes in hospital outpatient total knee and total hip replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Acute kidney dysfunction following surgery

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Valve Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

Worse than Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Specialty Excellence Awards

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™

2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Transurethral Prostate Resection Surgery

In Hospital

As Expected

Prostate Removal Surgery

In Hospital

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Prostate Surgery Award™

America’s 100 Best Hospitals for Prostate Surgery Award™

2023

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
61%

Patients who gave a rating of 9 or 10

5% lower than the national average

63%

Would definitely recommend

2% lower than the national average

Memorial Medical Center

National Average

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%72%75%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%56%58%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%54%57%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%44%47%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%74%76%

Memorial Medical Center

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%64%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%51%55%

Providers

Provider Reviews

she was dismissive of my questions and pains before she discharged me. I had to be rushed to the hospital again a week later after multiple calls to her with my concerns where she again DISMISSED my pain. I insisted on another doctor and refused her service until I got one who was much more...

Apr 22 2025

Review for Dr. White

I cannot begin to express my satisfaction with the care my family and I have received. My daughters and I have been under Dr. Toledo’s care for 8 years now. She is a Doctor that takes the time to listen to my concerns and explains everything with detail! She is very respectful and goes above and...

Apr 17 2025

Review for Dr. Toledo-Neely

Dr. Kerner has a wonderful way of putting you at ease. I had to have surgery to get a cyst removed and I really appreciated his bedside manner. Very friendly and knowledgeable. The surgery went great. I would highly recommend Dr. Kerner. I also had a very positive experience with several upfront...

Diana Apr 16 2025

Review for Dr. Kerner

I have been a patient of Dr. Lancaster and NP Rogers for over two years. I have been a TID for 34 years, stage 4 Thyroid Cancer with thyroidectomy for 12 years, renal failure with kidney transplant for 12 years. I am a complicated patient, and it is difficult to manage me with the various...

Apr 15 2025

Review for Dr. Lancaster

Waited 1.5 hours to be seen, only to be told that he was in a meeting. Why would you schedule a ton of appointments when you know you have a meeting?? My time is just as valuable as his!!!

Apr 15 2025

Review for Dr. Rochin

Location

Memorial Medical Center

2450 S Telshor Blvd, Las Cruces NM 88011

CallDirections

(575) 522-8641

Frequently Asked Questions

Where is Memorial Medical Center located?

Memorial Medical Center is located at 2450 S Telshor Blvd, Las Cruces, NM 88011. Find other locations and directions on Healthgrades.

Has Memorial Medical Center won any recent awards from Healthgrades?

Yes, Memorial Medical Center has been awarded with America’s 100 Best Hospitals for Prostate Surgery Award™ and Outpatient Joint Replacement Excellence Award™ in the past two years.

Is Memorial Medical Center highly rated with patients?

63% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Memorial Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Memorial Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Memorial Medical Center profile..

How does Memorial Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

2450 S Telshor Blvd

Las Cruces, NM 88011

Directions

(575) 522-8641