Kaiser Permanente San Jose Medical Center
Kaiser Permanente San Jose Medical Center is a medical facility located in San Jose, CA. This hospital has been recognized for America's 50 Best Hospitals Award™, America's 100 Best Hospitals Award™, and more.
Patient Experience Rating
2% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
America's 50 Best Hospitals Award™ (2023)
Top 1% in the nation for providing the highest clinical quality year over year
America's 100 Best Hospitals Award™ (2023)
Top 2% in the nation for consistently delivering clinical quality year over year
America's 250 Best Hospitals Award™ (2023)
Top 5% in the nation for consistently delivering clinical quality
America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2024, 2023)
Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries
Specialty Clinical Quality Awards
America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2025, 2023)
Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement
America’s 100 Best Hospitals for Spine Surgery Award™ (2025, 2024, 2023)
Superior clinical outcomes in back and neck surgeries and spinal fusion procedures
Pulmonary Care Excellence Award™ (2025, 2024, 2023)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Gastrointestinal Care Excellence Award™ (2024)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2023)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2023)
Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery
Joint Replacement Excellence Award™ (2023)
Superior clinical outcomes in knee and hip replacement
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Gastrointestinal Care Excellence Award™
2024
America’s 100 Best Hospitals for Gastrointestinal Care Award™
2023
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Hip Fracture Treatment
In Hospital
Specialty Excellence Awards
America’s 100 Best Hospitals for Orthopedic Surgery Award™
2025, 2023
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Pulmonary Care Excellence Award™
2025, 2024, 2023
Complication Based Ratings
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Spinal Fusion
In Hospital
Specialty Excellence Awards
America’s 100 Best Hospitals for Spine Surgery Award™
2025, 2024, 2023
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceKaiser Permanente San Jose Medical Center
National Average
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Kaiser Permanente San Jose Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 13 2025
Review for Dr. Lee
Dr. Pross is knowledgeable and attentive. He took the time to listen to me and clearly explained everything. His professionalism and compassionate approach made me feel comfortable and confident in my care. Highly recommended!
Apr 09 2025
Review for Dr. Pross
Dr. Pross came highly recommended by two audiologists at Kaiser Hospital. I am a 58-year-old woman with chronic hearing loss and was going completely deaf in my right ear. Thanks to Dr. Pross's amazing surgical skills, my hearing has improved by at least 80%, with no side effects or complications!...
Mary Kirby Apr 04 2025
Review for Dr. Pross
I reached out to the doctor about my shoulder and his office set up a video appointment right away. He's been my doctor for eight years and I find him to be highly intelligent, logical and thorough. He is very sincere and helpful. He gives me the pros and cons whether I like to hear it or not. I...
Regina Wilson Mar 27 2025
Review for Dr. Caradonna
Dr. Ahmed is the best doctor ever seen, I was terribly sick and about to die. She gave me medicine and in a week I was cured. Highly recommend. Don’t come in if you have a fever.
Mar 13 2025
Review for Dr. Ahmed
Location
Kaiser Permanente San Jose Medical Center
Frequently Asked Questions
Where is Kaiser Permanente San Jose Medical Center located?
Kaiser Permanente San Jose Medical Center is located at 250 Hospital Pkwy, San Jose, CA 95119. Find other locations and directions on Healthgrades.
Has Kaiser Permanente San Jose Medical Center won any recent awards from Healthgrades?
Yes, Kaiser Permanente San Jose Medical Center has been awarded with America's 50 Best Hospitals Award™, America's 100 Best Hospitals Award™, America's 250 Best Hospitals Award™, and 8 more in the past two years.
Is Kaiser Permanente San Jose Medical Center highly rated with patients?
67% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Kaiser Permanente San Jose Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Kaiser Permanente San Jose Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Kaiser Permanente San Jose Medical Center profile..
How does Kaiser Permanente San Jose Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
I saw him at the Kaiser facility on Hamilton Avenue. He was knowledgeable with a good bedside manner. I recommend him.