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HSHS St. Francis Hospital

HSHS St. Francis Hospital is a medical facility located in Litchfield, IL. This hospital has been recognized for Outstanding Patient Experience Award™.

73%

Patient Experience Rating

Equal to the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2022)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Pressure sores or bed sores acquired in the hospital
  • In-Hospital Fall Associated Fracture Rate

8 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Vaginal Delivery

In Hospital

As Expected

C-Section Delivery

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

Worse than Expected

Outpatient Total Knee Replacement

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
77%

Patients who gave a rating of 9 or 10

2% higher than the national average

73%

Would definitely recommend

Equal to the national average

HSHS St. Francis Hospital

National Average

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%82%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%71%71%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%65%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%92%88%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%87%82%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%54%

HSHS St. Francis Hospital

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%78%77%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%63%67%

Providers

Provider Reviews

Had a vasectomy in February 2025 done by Dr. Courtney Shands. I will say he was friendly and did his best job of putting me at ease during procedure. Three days after procedure I had terrible pain and a hematoma on left side of scrotum. I had to call off work for a few days. I still have...

S.B. Apr 03 2025

Review for Dr. Shands III

I was just in to see Dr Li and was told he doesn't accept Medicare patients. Well I don't want to be treated by someone who doesn't want to treat me. Sayonara.

Doug Mar 26 2025

Review for Dr. Li

I rarely write reviews, but I feel compelled to share my experience with this doctor because of how profoundly negative it was. As a psychiatrist, listening to your patients is paramount, and unfortunately, this doctor failed in that regard in every possible way. Looking back, I can still clearly...

patient Mar 19 2025

Review for Dr. Simon

Dr Ramani was very pleasant and personable. Explained everything very well and asked questions to makesure she knew my background since it was my first visit with her. I highlyrecommend her.

Mar 12 2025

Review for Dr. Ramani

Dr. Horberg consistently tried to assure me about my surgery. The pain was never as bad as it was portrayed, except for the dislocation and his Ernest efforts to reset my shoulder, both surgeries, I feel, were successful.

Mar 07 2025

Review for Dr. Horberg

Location

HSHS St. Francis Hospital

1215 Franciscan Dr, Litchfield IL 62056

CallDirections

(217) 324-2191

Frequently Asked Questions

Where is HSHS St. Francis Hospital located?

HSHS St. Francis Hospital is located at 1215 Franciscan Dr, Litchfield, IL 62056. Find other locations and directions on Healthgrades.

Has HSHS St. Francis Hospital won any recent awards from Healthgrades?

Yes, HSHS St. Francis Hospital has been awarded with Outstanding Patient Experience Award™ in the past two years.

Is HSHS St. Francis Hospital highly rated with patients?

77% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does HSHS St. Francis Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 10 hospital services. View more details here.

How do I get in at HSHS St. Francis Hospital?

Phone number, appointment information, and directions can be found on Healthgrades HSHS St. Francis Hospital profile..

How does HSHS St. Francis Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1215 Franciscan Dr

Litchfield, IL 62056

Directions

(217) 324-2191