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HCA Florida West Hospital

HCA Florida West Hospital is a medical facility located in Pensacola, FL. This hospital has been recognized for Patient Safety Excellence Award™, America’s 100 Best Hospitals for Orthopedic Surgery Award™, and more.

63%

Patient Experience Rating

2% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2025, 2024, 2023)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Orthopedic Surgery Award™

America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2025, 2024, 2023)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

Vascular Surgery Excellence Award™

Vascular Surgery Excellence Award™ (2024, 2023)

Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery

America’s 100 Best Hospitals for Prostate Surgery Award™

America’s 100 Best Hospitals for Prostate Surgery Award™ (2023)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

Labor and Delivery Excellence Award™

Labor and Delivery Excellence Award™ (2021)

Superior clinical care of women during and after childbirth

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Respiratory failure following surgery

3 ratings were better than expected

8 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Defibrillator Procedures

In Hospital

Better than Expected

Pacemaker Procedures

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Valve Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Upper Gastrointestinal Surgery

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gynecologic Procedures

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Vaginal Delivery

In Hospital

Better than Expected

C-Section Delivery

In Hospital

Better than Expected

Specialty Excellence Awards

Labor and Delivery Excellence Award™

Labor and Delivery Excellence Award™

2021

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Total Knee Replacement

In Hospital

Better than Expected

Hip Replacement

In Hospital

As Expected

Hip Fracture Treatment

In Hospital

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Orthopedic Surgery Award™

America’s 100 Best Hospitals for Orthopedic Surgery Award™

2025, 2024, 2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

Worse than Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

Better than Expected

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

Better than Expected

Carotid Procedures

In Hospital

As Expected

Peripheral Vascular Bypass

In Hospital

Better than Expected

Specialty Excellence Awards

Vascular Surgery Excellence Award™

Vascular Surgery Excellence Award™

2024, 2023

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
65%

Patients who gave a rating of 9 or 10

1% lower than the national average

63%

Would definitely recommend

2% lower than the national average

HCA Florida West Hospital

National Average

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%72%75%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%45%47%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%75%76%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%53%58%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%56%57%

HCA Florida West Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%53%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%62%67%

Providers

Provider Reviews

20 20 vision near and far and I am almost 80! This is my second eye surgery under Dr Murray, the first was to remove ptyergium from the left eye and I had absolutely no pain from a surgery that can cause a lot of pain afterwards. The cataract surgery was more simple but still very effective

Apr 23 2025

Review for Dr. Murray

I have seen Dr Denby before and he is wonderful. He listens to you and then you discuss what we are going to do. I have Lupus and am having other issues with my stomach. Dr Denby listened to me talk about how I feel like my migraines, Lupus, hives, and dizzy spells are all connected, then he...

Apr 22 2025

Review for Dr. Denby

I absolutely love Dr. Frost! He is not only good at what he does he genuinely cares and takes the time to explain everything! He has removed Melanoma and reconstructive surgery from skin cancer on my nose. I highly recommend him!

Apr 21 2025

Review for Dr. Frost

I really like Dr Eckert She is so down to earth and makes you feel comfortable She does rush you in and out

Apr 19 2025

Review for Dr. Eckert

Always a pleasure. Caring Dr and staff!

Apr 18 2025

Review for Dr. Denby

Location

HCA Florida West Hospital

8383 N Davis Hwy, Pensacola FL 32514

CallDirections

(850) 494-4000

Frequently Asked Questions

Where is HCA Florida West Hospital located?

HCA Florida West Hospital is located at 8383 N Davis Hwy, Pensacola, FL 32514. Find other locations and directions on Healthgrades.

Has HCA Florida West Hospital won any recent awards from Healthgrades?

Yes, HCA Florida West Hospital has been awarded with Patient Safety Excellence Award™, America’s 100 Best Hospitals for Orthopedic Surgery Award™, Vascular Surgery Excellence Award™, and 2 more in the past two years.

Is HCA Florida West Hospital highly rated with patients?

65% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does HCA Florida West Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at HCA Florida West Hospital?

Phone number, appointment information, and directions can be found on Healthgrades HCA Florida West Hospital profile..

How does HCA Florida West Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

8383 N Davis Hwy

Pensacola, FL 32514

Directions

(850) 494-4000