HCA Florida West Hospital
HCA Florida West Hospital is a medical facility located in Pensacola, FL. This hospital has been recognized for Patient Safety Excellence Award™, America’s 100 Best Hospitals for Orthopedic Surgery Award™, and more.
Patient Experience Rating
2% lower than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards

Patient Safety Excellence Award™ (2025, 2024, 2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2025, 2024, 2023)
Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

Vascular Surgery Excellence Award™ (2024, 2023)
Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery

America’s 100 Best Hospitals for Prostate Surgery Award™ (2023)
Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

Labor and Delivery Excellence Award™ (2021)
Superior clinical care of women during and after childbirth
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Defibrillator Procedures
In Hospital
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gynecologic Procedures
In Hospital
Complication Based Ratings
Vaginal Delivery
In Hospital
C-Section Delivery
In Hospital
Specialty Excellence Awards

Labor and Delivery Excellence Award™
2021
Mortality Based Ratings
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Total Knee Replacement
In Hospital
Hip Replacement
In Hospital
Hip Fracture Treatment
In Hospital
Specialty Excellence Awards

America’s 100 Best Hospitals for Orthopedic Surgery Award™
2025, 2024, 2023
Complication Based Ratings
Outpatient Rotator Cuff Repair
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Total Knee Replacement
In Hospital
Outpatient Total Hip Replacement
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Spinal Fusion
In Hospital
Complication Based Ratings
Abdominal Aortic Aneurysm Repair
In Hospital
Carotid Procedures
In Hospital
Peripheral Vascular Bypass
In Hospital
Specialty Excellence Awards

Vascular Surgery Excellence Award™
2024, 2023
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceHCA Florida West Hospital
National Average
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
HCA Florida West Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 23 2025
Review for Dr. Murray
I have seen Dr Denby before and he is wonderful. He listens to you and then you discuss what we are going to do. I have Lupus and am having other issues with my stomach. Dr Denby listened to me talk about how I feel like my migraines, Lupus, hives, and dizzy spells are all connected, then he...
Apr 22 2025
Review for Dr. Denby
I absolutely love Dr. Frost! He is not only good at what he does he genuinely cares and takes the time to explain everything! He has removed Melanoma and reconstructive surgery from skin cancer on my nose. I highly recommend him!
Apr 21 2025
Review for Dr. Frost
I really like Dr Eckert She is so down to earth and makes you feel comfortable She does rush you in and out
Apr 19 2025
Review for Dr. Eckert
Location
HCA Florida West Hospital
Frequently Asked Questions
Where is HCA Florida West Hospital located?
HCA Florida West Hospital is located at 8383 N Davis Hwy, Pensacola, FL 32514. Find other locations and directions on Healthgrades.
Has HCA Florida West Hospital won any recent awards from Healthgrades?
Yes, HCA Florida West Hospital has been awarded with Patient Safety Excellence Award™, America’s 100 Best Hospitals for Orthopedic Surgery Award™, Vascular Surgery Excellence Award™, and 2 more in the past two years.
Is HCA Florida West Hospital highly rated with patients?
65% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does HCA Florida West Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at HCA Florida West Hospital?
Phone number, appointment information, and directions can be found on Healthgrades HCA Florida West Hospital profile..
How does HCA Florida West Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
20 20 vision near and far and I am almost 80! This is my second eye surgery under Dr Murray, the first was to remove ptyergium from the left eye and I had absolutely no pain from a surgery that can cause a lot of pain afterwards. The cataract surgery was more simple but still very effective