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FF Thompson Hospital

Explore care at FF Thompson Hospital in Canandaigua, NY, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

70%

Patient Experience Rating

5% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

  • Catheter-related bloodstream infections acquired at the hospital
  • Deep blood clots in the lungs or legs following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery

8 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Pulmonary Embolism

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Upper Gastrointestinal Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

Worse than Expected

Vaginal Delivery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
66%

Patients who gave a rating of 9 or 10

Equal to the national average

70%

Would definitely recommend

5% higher than the national average

FF Thompson Hospital

National Average

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%56%58%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%84%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%44%47%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%76%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%74%75%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%53%57%

FF Thompson Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%46%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%64%67%

Providers

Provider Reviews

He explained what my problem was in simple terms. I felt like he cared about my problems. He repaired my bunions and I was walking that day. Wow so pleased

Apr 30 2025

Review for Dr. Haselsberger

Dr. Kothari explained what my surgery would entail with great detail and took the time to answer all my questions. I found her to be very personable and focused on my wellbeing. I would highly recommend her and am thankful that my doctor in Elmira referred me to her.

William Maitland Apr 28 2025

Review for Dr. Kothari

I'm fortunate to have Dr. David Gentile, MD, as my physician. Over the years, I've consistently been impressed by his exceptional knowledge, professionalism, and kindness. He's an outstanding doctor who provides compassionate care and support. Dr. David Gentile, has been a steady source of guidance...

Apr 27 2025

Review for Dr. Gentile

In the experience I’ve had with her, she is terrible. Doesn’t listen, does whatever she thinks is appropriate and continued to make me come back every 3 months for no reason at all.

Kim Apr 27 2025

Review for Dr. Khishchenko

Dr Hasselberger is an extremely kind person and genuinely cares about helping people. He's super knowledgeable and the visits are very pleasant because of his positive attitude. He's the best doctor I've ever had and I've had many being 75 years old

Apr 25 2025

Review for Dr. Haselsberger

Location

FF Thompson Hospital

350 Parrish St, Canandaigua NY 14424

CallDirections

(585) 396-6000

Frequently Asked Questions

Where is FF Thompson Hospital located?

FF Thompson Hospital is located at 350 Parrish St, Canandaigua, NY 14424. Find other locations and directions on Healthgrades.

Has FF Thompson Hospital won any recent awards from Healthgrades?

No, FF Thompson Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is FF Thompson Hospital highly rated with patients?

70% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does FF Thompson Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at FF Thompson Hospital?

Phone number, appointment information, and directions can be found on Healthgrades FF Thompson Hospital profile..

How does FF Thompson Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

350 Parrish St

Canandaigua, NY 14424

Directions

(585) 396-6000