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Dr. Robert Cowan, MD

Dr. Robert Cowan, MD

Orthopedic Surgery*
35+ years of experience

Dr. Robert Cowan, MD is an orthopedic surgeon in Springfield, MA and has over 35 years of experience in the medical field. He graduated from Boston University in 1988. He is affiliated with Baystate Medical Center. He is accepting new patients and telehealth appointments.

4.4 Star Rating
Based on 118 reviews 4.4 Star Rating (118 reviews)

Practice

300 Birnie Ave Ste 201 Springfield, MA 01107
Telehealth available

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Dr. Cowan's Reviews

Likelihood to recommend Dr. Cowan

4.4
118 ratings, 83 with a written review
5 star
79%
79%
4 star
7%
7%
3 star
3%
3%
2 star
2%
2%
1 star
10%
10%

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Very likely. Worthwhile visit.
Dr. Cowan is personable, competent, and takes sufficient time explaining the underlying problems and potential solutions.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 24, 2025
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Great doctor! Listens & is responsive.
Punctual and has x-ray right in the office!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 18, 2025
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Excellent experience
Visit was Excellent, everybody’s polite and courteous dr Cowan was on time and very friendly. I thanked him for doing a wonderful job. Getting rid of my sciatic pain
What went well
No results
What could be improved
No results
Helpful
Apr 18, 2025
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Highly recommend
Dr Cowan took time to review my medical records and gave me an honest assessment. He did not push medically unnecessary procedures
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 03, 2025
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Highest Level of Professionalism
Very professional experience while also being very friendly. He’s clearly very knowledgeable
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 21, 2025
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Dr. Cowan took the time to listen, and was patient! I didn’t feel rushed in any way during my visit.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ted Mora – Jan 25, 2025
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Great doctors appointment
This is the way a doctors visit should be. Dr Cowen was thoughtful, thorough, and a great listener. I feel comfortable and confident should I need to move forward with further treatment. The office staff is incredibly efficient and extremely polite.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 09, 2025
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Excellent!
Straight to the point! Very attentive!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 20, 2024
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It was a pleasure to meet Dr Cowan! He was very attentive and knowledgeable on my situation. He also listened to what I had to say and how I was feeling. Great person
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 09, 2024
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Patient
Today was my pre op appointment with Dr Cowan which I was able to convey some Very Important Information about my feelings towards removing My Stimulator to him. Discussing these issues I felt were Very Important for the outcome of my surgery.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Helen – Oct 26, 2024
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Congenial,. Knowledgeable, Efficient
Explains things thoroughly in a way that the average person can easily understand. Offers options, discusses pros and cons, makes intelligent and intelligible suggestions. I had total confidence in him.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 21, 2024
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Dr. Cowan really takes his time with the patient. He explains the whole surgery .
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Brendalee Nimtz – Sep 11, 2024
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Grateful for his patience
Dr. Cowan took his time to answer my questions and respond to my personal goals for my health. His manner fosters confidence.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 26, 2024
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Orthopedic Surgeon
Extremely professional and knowledgeable.
What went well
No results
What could be improved
No results
Helpful
Charlene Martin – Jun 17, 2024
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Wonderful Experience
My visit was amazing the doctor remembered me from 10 years ago when I saw him for my problem initially. Now 10 years and several MRIs and different doctors opinions later I found myself in the right place. Surgery is being scheduled and my days of suffering with this horrific nerve impingement is almost over. Don't know what took me so long lol.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
MARYELLEN – Jun 15, 2024
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Dr. Cowan is an excellent listener and was interested in what I had to say.Compassionate.Explained my condition and options available and offered a plan of care.Highly recommend Dr Cowan.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jun 15, 2024
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He talks to you person to person
This was my fourth visit. He is trying everything he can think of to help my situation. He seems committed.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jenifer harrington – Mar 07, 2024
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Telehealth
Dr. Cowan I consider is a great doctor who listen's and ask the right questions, No question he is a great surgeon:
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
George Boutin – Mar 03, 2024
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Takes the time to listen.
As always, a very professional group and Dr. Cowan was very helpful and informative.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Mary Gustafson – Feb 08, 2024
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A good listener
Dr. Cowan listened, asked pertinent questions, reviewed past history with me and made relevant recommendations, explaining everything. His nurse, Beth, was terrific as well.
What went well
No results
What could be improved
No results
Helpful
Dec 23, 2023
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About Me

biography

Dr. Robert Cowan, MD is an orthopedic surgeon in Springfield, MA and has over 35 years of experience in the medical field. He graduated from Boston University in 1988. He is affiliated with Baystate Medical Center. He is accepting new patients and telehealth appointments.
  • Orthopedic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Boston University

    Medical School, 1988
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

New England Orthopedic Surgeons300 Birnie Ave Ste 201 Springfield, MA 01107
1

Practice

New England Orthopedic Surgeons265 Benton Dr East Longmeadow, MA 01028
2
Baystate Pharmacy50 Wason Ave Springfield, MA 01107
3

Practice

Baystate Medical Center759 Chestnut St Springfield, MA 01199
4

Affiliated Hospitals

  • Baystate Medical Center

    759 Chestnut St
    Springfield, MA 01199
    Recipient of 11
    hospital awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    72%
    Patients said that doctors always listened to them and explained things well

    4% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality