Bertrand Chaffee Hospital
Explore care at Bertrand Chaffee Hospital in Springville, NY, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.
Patient Experience Rating
25% lower than the national average
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceBertrand Chaffee Hospital
National Average
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Bertrand Chaffee Hospital
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 23 2025
Review for Dr. Nasabzadeh
The Staff was very friendly and informative. Each one presented themselves, and explained what kind of tests were going to be performed and the purpose of such. Dr. Krieger was very polite and asked questions about my overall vision and its conditions. Dr. E. Atwal was very attentive to my concerns...
Apr 22 2025
Review for Dr. Atwal
This doctor went beyond the medical textbook and show genuine care and concern compassion. Your kindness and compassion make a huge difference. I appreciate you taking the time to listen.
Apr 22 2025
Review for Dr. Schaus
Virtually everyone represented your fine clinic beautifully during my consult. One of the measuring staff seemed a bit flustered due to possibly heavier than usual “traffic,” but only situationally, and even she was cordial in her handling of me personally.
Apr 19 2025
Review for Dr. Atwal
Location
Bertrand Chaffee Hospital
Frequently Asked Questions
Where is Bertrand Chaffee Hospital located?
Bertrand Chaffee Hospital is located at 224 E Main St, Springville, NY 14141. Find other locations and directions on Healthgrades.
Has Bertrand Chaffee Hospital won any recent awards from Healthgrades?
No, Bertrand Chaffee Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.
Is Bertrand Chaffee Hospital highly rated with patients?
53% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Bertrand Chaffee Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 8 hospital services. View more details here.
How do I get in at Bertrand Chaffee Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Bertrand Chaffee Hospital profile..
How does Bertrand Chaffee Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr. Nasabzadeh has treated me for three different dermatological issues and is consistently meticulous in her examination, diagnosis and treatments. She is always kind, considerate and listens attentively.