Baptist Health Medical Center-Heber Springs
Explore care at Baptist Health Medical Center-Heber Springs in Heber Springs, AR, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.
Patient Experience Rating
8% higher than the national average
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Outpatient Total Knee Replacement
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceBaptist Health Medical Center-Heber Springs
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Baptist Health Medical Center-Heber Springs
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 23 2025
Review for Dr. Carpenter
I was there to discuss PRP injections for elbow pain. Dr. Moore sat down and reviewed the x-rays, discussed the options available and helped me to understand more about the PRP option. Very friendly staff from reception to checkout.
Apr 18 2025
Review for Dr. Moore
I have several difficult issues. If he doesn’t have a solution he researches to find the appropriate actions to take.
Apr 17 2025
Review for Dr. Knapple
I did not have a good experience. The doctor was rude an told me NO, he would not give me more meds because that was all people wanted was opioids, opioids, opioids and quickly left the room not saying anything else. Surgery 5 yrs agoMy leg was not put back on straight. After some time of...
Apr 13 2025
Review for Dr. Barnes
Location
Baptist Health Medical Center-Heber Springs
Frequently Asked Questions
Where is Baptist Health Medical Center-Heber Springs located?
Baptist Health Medical Center-Heber Springs is located at 1800 By Pass Rd, Heber Springs, AR 72543. Find other locations and directions on Healthgrades.
Has Baptist Health Medical Center-Heber Springs won any recent awards from Healthgrades?
No, Baptist Health Medical Center-Heber Springs has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.
Is Baptist Health Medical Center-Heber Springs highly rated with patients?
88% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Baptist Health Medical Center-Heber Springs score well in safety ratings?
Healthgrades tracks outcome ratings for 8 hospital services. View more details here.
How do I get in at Baptist Health Medical Center-Heber Springs?
Phone number, appointment information, and directions can be found on Healthgrades Baptist Health Medical Center-Heber Springs profile..
How does Baptist Health Medical Center-Heber Springs rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Two weeks ago, I had a bilateral full knee replacement performed by Dr. Carpenter and his incredible team, and I couldn’t be happier with the results. From start to finish, Dr. Carpenter was professional, knowledgeable, and genuinely caring. He made sure I understood the entire process and helped me...