hospital-image
hospital-image

Banner Ocotillo Medical Center

Banner Ocotillo Medical Center is a medical facility located in Chandler, AZ. This hospital has been recognized for Patient Safety Excellence Award™.

64%

Patient Experience Rating

1% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2025)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
63%

Patients who gave a rating of 9 or 10

3% lower than the national average

64%

Would definitely recommend

1% lower than the national average

Banner Ocotillo Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%71%76%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%54%58%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%54%57%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%69%75%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%46%47%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%82%84%

Banner Ocotillo Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%60%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%63%67%

Providers

Provider Reviews

Dr. Onibokun is a great doctor! He recently did a much needed surgery for me. He is kind courteous and knowledgeable. He took great care of me before my surgery, during my surgery, and after my surgery. He always answers all my questions and never makes me feel he is rushing.Also, I have never had...

Apr 23 2025

Review for Dr. Onibokun

If it would allow me to give zero stars I would. I scheduled an appointment with Dr. Hamilton to go over my MRI report. The appointment was schedule over a week prior to my appt date. When I arrived at the office I was checked in and given paperwork to fill out. About half an hour later, the MA came...

Apr 23 2025

Review for Dr. Hamilton

Dr. Masrour, is very helpful, he listens to your concerns. He has a very good plan prepared to help you with your problem(s), the plan is clear, specific and realistic. He's experience with similar problems will provides you direction, he will helps you understand the direction and purpose of his...

Apr 20 2025

Review for Dr. Massrour

Dr. Richards saw me in a moments notice as my Nephrologist stated that it was an emergency.Dr. Richards and his staff made me feel very comfortable and explained to me the treatment that was necessary. My bladder was holding a very large amount of urine and needed to be drained. I was no longer...

Apr 19 2025

Review for Dr. Richards

I was handed over to Dr Woodruff by the hospital ER. Following a shoulder surgery, my bladder was not fully working and I was catheterized. He told me to leave the catheter in place and his office would call. 16 days later I saw him, he scoped me and told me there were issues.His communication...

Apr 19 2025

Review for Dr. Woodruff

Location

Banner Ocotillo Medical Center

1405 S Alma School Rd, Chandler AZ 85286

CallDirections

(480) 256-7000

Frequently Asked Questions

Where is Banner Ocotillo Medical Center located?

Banner Ocotillo Medical Center is located at 1405 S Alma School Rd, Chandler, AZ 85286. Find other locations and directions on Healthgrades.

Has Banner Ocotillo Medical Center won any recent awards from Healthgrades?

Yes, Banner Ocotillo Medical Center has been awarded with Patient Safety Excellence Award™ in the past two years.

Is Banner Ocotillo Medical Center highly rated with patients?

64% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Banner Ocotillo Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Banner Ocotillo Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Banner Ocotillo Medical Center profile..

How does Banner Ocotillo Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1405 S Alma School Rd

Chandler, AZ 85286

Directions

(480) 256-7000