Mayo Clinic In Florida
Mayo Clinic In Florida is a medical facility located in Jacksonville, FL. This hospital has been recognized for America's 50 Best Hospitals Award™, America's 100 Best Hospitals Award™, and more.
Patient Experience Rating
25% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
America's 50 Best Hospitals Award™ (2025, 2024, 2023)
Top 1% in the nation for providing the highest clinical quality year over year
America's 100 Best Hospitals Award™ (2025, 2024, 2023)
Top 2% in the nation for consistently delivering clinical quality year over year
America's 250 Best Hospitals Award™ (2025, 2024, 2023)
Top 5% in the nation for consistently delivering clinical quality
Patient Safety Excellence Award™ (2024, 2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Outstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Surgical Care Excellence Award™ (2025)
Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries
Specialty Clinical Quality Awards
America’s 100 Best Hospitals for Cardiac Care Award™ (2025, 2024)
Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery
America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2025, 2024)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2025, 2024)
Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery
America’s 100 Best Hospitals for Spine Surgery Award™ (2025)
Superior clinical outcomes in back and neck surgeries and spinal fusion procedures
America’s 100 Best Hospitals for Stroke Care Award™ (2025, 2024, 2023)
Superior clinical outcomes in the care and treatment of stroke
Cardiac Surgery Excellence Award™ (2025, 2024)
Superior clinical outcomes in heart bypass surgery and heart valve surgery
Pulmonary Care Excellence Award™ (2025, 2024)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
America’s 50 Best Hospitals for Outpatient Joint Replacement Award™ (2024)
Superior clinical outcomes in outpatient total hip replacement, and outpatient total knee replacement
Bariatric Surgery Excellence Award™ (2024, 2023)
Superior clinical outcomes in bariatric (weight loss) surgery
Cranial Neurosurgery Excellence Award™ (2024, 2023)
Superior clinical outcomes in cranial neurosurgery
Neurosciences Excellence Award™ (2024, 2023)
Superior clinical outcomes in stroke care and cranial neurosurgery
Critical Care Excellence Award™ (2023)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
Gastrointestinal Care Excellence Award™ (2023)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
Gastrointestinal Surgery Excellence Award™ (2023)
Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Bariatric Surgery
In Hospital
Specialty Excellence Awards
Bariatric Surgery Excellence Award™
2024, 2023
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
America’s 100 Best Hospitals for Cardiac Care Award™
2025, 2024
Cardiac Surgery Excellence Award™
2025, 2024
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Critical Care Excellence Award™
2023
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
America’s 100 Best Hospitals for Gastrointestinal Care Award™
2025, 2024
Gastrointestinal Care Excellence Award™
2023
Complication Based Ratings
Hysterectomy
In Hospital
Gynecologic Procedures
In Hospital
Mortality Based Ratings
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Stroke
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Cranial Neurosurgery Excellence Award™
2024, 2023
Neurosciences Excellence Award™
2024, 2023
Complication Based Ratings
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Rotator Cuff Repair
In Hospital
Outpatient Total Knee Replacement
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Total Hip Replacement
In Hospital
Specialty Excellence Awards
America’s 50 Best Hospitals for Outpatient Joint Replacement Award™
2024
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Complication Based Ratings
Transurethral Prostate Resection Surgery
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Pulmonary Care Excellence Award™
2025, 2024
Complication Based Ratings
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Spinal Fusion
In Hospital
Specialty Excellence Awards
America’s 100 Best Hospitals for Spine Surgery Award™
2025
Complication Based Ratings
Carotid Procedures
In Hospital
Abdominal Aortic Aneurysm Repair
In Hospital
Peripheral Vascular Bypass
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceMayo Clinic In Florida
National Average
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Mayo Clinic In Florida
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 25 2025
Review for Dr. Shah
I am writing this review regarding my elderly mother's recent appointment at this office. The experience was deeply concerning and upsetting. Dr. Gonzales was shockingly unprofessional, speaking to my mother in a condescending and disrespectful manner throughout her appointment. Rather than...
Apr 24 2025
Review for Dr. Gonzalez Albo
I've been seeing Dr. Collier over the last 5 years or so concerning a few different issues. He has always been very professional and takes the time to listen and respond to my concerns. I always walk out of treatments feeling 100% better. I highly recommend him
Apr 24 2025
Review for Dr. Collier
Dr. Collier,Is consistently professional, consistent and personable. I feel relief after each procedure. Thank you, doctor Collier
Apr 22 2025
Review for Dr. Collier
Our dad was very sic and Dr. D kept updating us about him. Wish we could have more docs like him
Apr 22 2025
Review for Dr. Del Vecchio
Location
Mayo Clinic In Florida
Frequently Asked Questions
Where is Mayo Clinic In Florida located?
Mayo Clinic In Florida is located at 4500 San Pablo Rd S, Jacksonville, FL 32224. Find other locations and directions on Healthgrades.
Has Mayo Clinic In Florida won any recent awards from Healthgrades?
Yes, Mayo Clinic In Florida has been awarded with America's 50 Best Hospitals Award™, America's 100 Best Hospitals Award™, America's 250 Best Hospitals Award™, and 17 more in the past two years.
Is Mayo Clinic In Florida highly rated with patients?
90% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Mayo Clinic In Florida score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Mayo Clinic In Florida?
Phone number, appointment information, and directions can be found on Healthgrades Mayo Clinic In Florida profile..
How does Mayo Clinic In Florida rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
I was referred to himin 2020 after seeing my local neurologist. . My neurologist did extensive testing and diagnosed motor neuron disease. At that point I had some symptoms for about 5-6 months. Dr. Shah introduced himself and told me he reviewed my results and didn’t know how my neurologist...