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Mayo Clinic In Florida

Mayo Clinic In Florida is a medical facility located in Jacksonville, FL. This hospital has been recognized for America's 50 Best Hospitals Award™, America's 100 Best Hospitals Award™, and more.

90%

Patient Experience Rating

25% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 50 Best Hospitals Award™

America's 50 Best Hospitals Award™ (2025, 2024, 2023)

Top 1% in the nation for providing the highest clinical quality year over year

America's 100 Best Hospitals Award™

America's 100 Best Hospitals Award™ (2025, 2024, 2023)

Top 2% in the nation for consistently delivering clinical quality year over year

America's 250 Best Hospitals Award™

America's 250 Best Hospitals Award™ (2025, 2024, 2023)

Top 5% in the nation for consistently delivering clinical quality

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2024, 2023)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2024, 2023, 2022)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Surgical Care Excellence Award™

Surgical Care Excellence Award™ (2025)

Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Cardiac Care Award™

America’s 100 Best Hospitals for Cardiac Care Award™ (2025, 2024)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

America’s 100 Best Hospitals for Gastrointestinal Care Award™

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2025, 2024)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2025, 2024)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

America’s 100 Best Hospitals for Spine Surgery Award™

America’s 100 Best Hospitals for Spine Surgery Award™ (2025)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

America’s 100 Best Hospitals for Stroke Care Award™

America’s 100 Best Hospitals for Stroke Care Award™ (2025, 2024, 2023)

Superior clinical outcomes in the care and treatment of stroke

Cardiac Surgery Excellence Award™

Cardiac Surgery Excellence Award™ (2025, 2024)

Superior clinical outcomes in heart bypass surgery and heart valve surgery

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2025, 2024)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 50 Best Hospitals for Outpatient Joint Replacement Award™

America’s 50 Best Hospitals for Outpatient Joint Replacement Award™ (2024)

Superior clinical outcomes in outpatient total hip replacement, and outpatient total knee replacement

Bariatric Surgery Excellence Award™

Bariatric Surgery Excellence Award™ (2024, 2023)

Superior clinical outcomes in bariatric (weight loss) surgery

Cranial Neurosurgery Excellence Award™

Cranial Neurosurgery Excellence Award™ (2024, 2023)

Superior clinical outcomes in cranial neurosurgery

Neurosciences Excellence Award™

Neurosciences Excellence Award™ (2024, 2023)

Superior clinical outcomes in stroke care and cranial neurosurgery

Critical Care Excellence Award™

Critical Care Excellence Award™ (2023)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™ (2023)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Gastrointestinal Surgery Excellence Award™

Gastrointestinal Surgery Excellence Award™ (2023)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

5 ratings were better than expected

7 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

Better than Expected

Specialty Excellence Awards

Bariatric Surgery Excellence Award™

Bariatric Surgery Excellence Award™

2024, 2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Heart Attack

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Cardiac Care Award™

America’s 100 Best Hospitals for Cardiac Care Award™

2025, 2024

Cardiac Surgery Excellence Award™

Cardiac Surgery Excellence Award™

2025, 2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Critical Care Excellence Award™

Critical Care Excellence Award™

2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Gastrointestinal Bleed

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Bowel Obstruction

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Colorectal Surgeries

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Gastrointestinal Care Award™

America’s 100 Best Hospitals for Gastrointestinal Care Award™

2025, 2024

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™

2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Hysterectomy

In Hospital

As Expected

Gynecologic Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Cranial Neurosurgery Excellence Award™

Cranial Neurosurgery Excellence Award™

2024, 2023

Neurosciences Excellence Award™

Neurosciences Excellence Award™

2024, 2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Total Knee Replacement

In Hospital

Worse than Expected

Hip Replacement

In Hospital

As Expected

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Specialty Excellence Awards

America’s 50 Best Hospitals for Outpatient Joint Replacement Award™

America’s 50 Best Hospitals for Outpatient Joint Replacement Award™

2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Transurethral Prostate Resection Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2025, 2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

Better than Expected

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Spine Surgery Award™

America’s 100 Best Hospitals for Spine Surgery Award™

2025

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Peripheral Vascular Bypass

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
88%

Patients who gave a rating of 9 or 10

22% higher than the national average

90%

Would definitely recommend

25% higher than the national average

Mayo Clinic In Florida

National Average

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%65%47%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%62%58%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%83%75%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%86%76%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%84%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%57%

Mayo Clinic In Florida

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%69%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%82%67%

Providers

Provider Reviews

I am 4 years past my prostate removal and am very very happy with the outcome. My operation via robotic surgery could not have gone better even though it was much more difficult that most others. My prostate was 3 times normal and attached to my bladder and intestines. Dr Igel worked very slowly and...

May 01 2025

Review for Dr. Igel

I recently underwent a HoLEP procedure with Dr. Bryce Baird, and I couldn’t be more grateful for the exceptional care I received.Before the surgery, Dr. Baird took the time to explain every detail in a way that was easy to understand. He even provided his personal cell phone number, making it clear...

Apr 29 2025

Review for Dr. Baird

Dr. Baird is an amazing doctor who went above and beyond to help me! I was in so much pain and he found the issue and helped me almost immediately. If you were to ever need a urologist, this is your guy. Just amazing care and service and I couldn’t have been more lucky and fortunate to have found...

Apr 29 2025

Review for Dr. Baird

It has taken me a little bit of time to get it together to post this. But this man is an amazing doctor. He took what was going on with my daughter and scans and a set of symptoms and helped us get something rare diagnosed with her that normally takes people several doctors and about 10 years to get...

K P Apr 26 2025

Review for Dr. Chaichana

I felt in good hands with Dr. Awad. He made thoughtful decisions on how to treat my conditions . and effectively communicated with my loved ones when I was unable. I felt my case was a high priority to him, and I felt grateful for that.

Apr 25 2025

Review for Dr. Awad

Location

Mayo Clinic In Florida

4500 San Pablo Rd S, Jacksonville FL 32224

CallDirections

(904) 953-2000

Frequently Asked Questions

Where is Mayo Clinic In Florida located?

Mayo Clinic In Florida is located at 4500 San Pablo Rd S, Jacksonville, FL 32224. Find other locations and directions on Healthgrades.

Has Mayo Clinic In Florida won any recent awards from Healthgrades?

Yes, Mayo Clinic In Florida has been awarded with America's 50 Best Hospitals Award™, America's 100 Best Hospitals Award™, America's 250 Best Hospitals Award™, and 17 more in the past two years.

Is Mayo Clinic In Florida highly rated with patients?

90% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Mayo Clinic In Florida score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Mayo Clinic In Florida?

Phone number, appointment information, and directions can be found on Healthgrades Mayo Clinic In Florida profile..

How does Mayo Clinic In Florida rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

4500 San Pablo Rd S

Jacksonville, FL 32224

Directions

(904) 953-2000