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Dr. Susan Jones, DDS

Dr. Susan Jones, DDS

Pediatric Dentistry

Dr. Susan Jones, DDS is a pediatric dentistry practitioner in Hickory, NC.

3 Star Rating
Based on 2 reviews 3 Star Rating (2 reviews)

Practice

1204 N Center St Hickory, NC 28601
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Dr. Jones' Reviews

Likelihood to recommend Dr. Jones

3.0
2 ratings, 2 with a written review
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I was a patient at this office as a child. Dr. Jones was fantastic and I never felt afraid to go to her office. When it was time for my child to see the dentist, I was thankful to see that she was still practicing. My child has had a wonderful experience with Dr. Jones. He had to come in today for a few procedures and wasn’t nervous at all, in fact he almost seemed excited to see her again! As a parent with all of the horror stories that circulate about dentists and children, it is such a relief to be able to sit in the waiting room and not worry about if my child is being treated with kindness and compassion. I am beyond grateful for an office that I know is taking care of my child!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 28, 2024
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When I was a kid, I went to Dr. Jones. I was the usual wiggly kid. Instead of talking me through the process she got pissy and said the next time that wasn’t going to happen. Sure enough, the next time I went in to the dentist, this crazy lady Velcro’s me to the dentist chair with this almost straight jacket like thing and pries my mouth open. Thank god my mom heard me screaming and came running. I’m 23 now and I still hate the dentist. When I go, I usually have a panic attack. So thanks for the trauma! If you want your kids to avoid going to the dentist at all costs, be sure to send them here. I’ve read of others having this experience more recently. Don’t go here.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Deleah Woody – Feb 03, 2021
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About Me

biography

Dr. Susan Jones, DDS is a pediatric dentistry practitioner in Hickory, NC.
  • Pediatric Dentistry

Locations

Practice

Office1204 N Center St Hickory, NC 28601
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