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Dr. Robert Verhelle, DDS

Dr. Robert Verhelle, DDS

Endodontics

Dr. Robert Verhelle, DDS is an endodontics practitioner in Hickory, NC. He is accepting new patients.

4.5 Star Rating
Based on 24 reviews 4.5 Star Rating (24 reviews)

Practice

1420 Old Lenoir Rd Ste A Hickory, NC 28601

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At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Verhelle's Reviews

Likelihood to recommend Dr. Verhelle

4.5
24 ratings, 11 with a written review
5 star
83%
83%
4 star
4%
4%
3 star
0%
0%
2 star
0%
0%
1 star
13%
13%

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Highly recommend and here is why:
Dr. Verhelle and and his staff are exceptional. I was in today for what I thought would be an unpleasant experience...a root canal. Quite the contrary, I was informed prior to the appointment what to expect and upon entering the office was greeted warmly and professionally. The staff was profressional, informative and friendly. I was seen promptly, and Dr. Verhelle did an outstanding job. The procedure took over an hour and I experienced no discomfort. The facility is nicely decorated, clean and inviting. I highly recommend Dr. Vehelle. I would give them more than 5 stars if that was an option. Keep up the great work!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Gwen – May 03, 2024
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Visit with Dr Verhelle
I was very pleased with my appointment . Everyone was pleasant and helpful. Dr Verhelle explained every thing and answered all questions.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Carol Famulary – Apr 17, 2024
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Poor patient care
I have had 2 root canals by other endodontists. They were both very professional and followed the same practices for root canals. My dentist recommended Dr. Verhelle as an option for me to contact. His way of testing the tooth was new for me and with further research have learned it is not a commonly used practice. The tapping of the tooth as well as the cold temp test are common but Dr. Verhelle's assistants also test the tooth with scolding hot water which they accidentally drip onto my gum and created a burn on the gum. Another pulp tester they used was an electric shock where you hold a rod and are then instructed that when I felt pain from the charge going through the tooth I was to drop the rod to stop the pain. No one explained what the test was and when I questioned Dr. Verhelle about it, he got very defensive about 'his' version of the tests. Very rude. I walked out. Never done that before and never had that kind of experience with a dentist. I will NOT go back to him.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Julia in Hickory – Nov 21, 2023
This patient recently moved to the area. We... Read More
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third root canal
I just had my third root canal in Dr. Verhelle's office. He is excellent in his skills and the ability to makes anesthetics work so procedures are completely pain free! He is soft spoken, but very efficient and demands excellence in his own work. I would recommend him for your root canal needs.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
May 27, 2023
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Would highly recommend Dr Verhelle
Dr. Verhelle went above and beyond to take care of my tooth.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Lisa Travis – Feb 21, 2023
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Excellent work
Dr Verhelle is a wonderful dr and a caring individual too. I listened and watched him and his assistances and they work so well together. I was a little nervous in the beginning and the assistants (Leslie and Perry) were caring and supportive. Kelly at the front desk was an absolute jewel. I’m usually in my wheelchair but thought I would try with my cane to get around. They were considerate to help me with a chair pulled in while I checked out. Kelly helped me with the paperwork to file to my insurance too. Well, I guess you can tell I’m a real fan of theirs. That’s my second root canal with them but I would hope no more! Lol. Thanks Dr Verhelle, Leslie, Perry and Kelly for your wonderful service.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jackie Canterbury – Nov 11, 2022
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Very professional. I would recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sep 03, 2021
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Great experience ... Dr. Verhelle and his very friendly staff made the process easy. I would highly recommend this practice. A. Chappell
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
A. Chappell in Hickory, NC – Oct 23, 2017
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First ever Root canal on May 6 and there hs been 0 pain or trouble the staff wavers helpful and nice. I would recommend to everyone
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Lenoir, NC – Jun 24, 2017
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Anytime I have to have a root canal, I immediately contact Dr. VERHELLE. Awesome doc, knows exactly what he's doing!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Julia Beth Bolick in Conover, NC – Feb 21, 2017
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If you need a Root Canal Go Here !! I had an awesome experience, the Doctor and Staff were so polite and helpful. The Pain i was in i have to deal with no more :) So grateful for them getting me in and taking care of it. If i ever need further work i will definitely be coming back here
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Kayla in Hickory, NC – Feb 10, 2017
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About Me

biography

Dr. Robert Verhelle, DDS is an endodontics practitioner in Hickory, NC. He is accepting new patients.
  • Endodontics

Locations

Practice

Office1420 Old Lenoir Rd Ste A Hickory, NC 28601
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