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Dr. Maxine Moncrieffe, DDS

Dr. Maxine Moncrieffe, DDS

Dentistry

Dr. Maxine Moncrieffe, DDS is a dentistry practitioner in Orlando, FL. She is accepting new patients.

4.4 Star Rating
Based on 43 reviews 4.4 Star Rating (43 reviews)

Practice

10843 Dylan Loren Cir Orlando, FL 32825

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Dr. Moncrieffe's Reviews

Likelihood to recommend Dr. Moncrieffe

4.4
43 ratings, 10 with a written review
5 star
79%
79%
4 star
5%
5%
3 star
2%
2%
2 star
2%
2%
1 star
12%
12%

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Bad experience
I recently visited Maxine Momcrieffe for a routine checkup, had some procedures that took over two months and numerous office visits. I received two crowns, two fillings, and a deep cleaning. While I initially trusted the dentist's recommendations, I am deeply disappointed with the outcome because they did not give me antibiotics. Ultimately this led to a very concerning and life-threatening experience. Following these treatments, I was weak, sick and visited several doctors as well as weekly labs and procedures to find out the reason for my illness and weigh loss. In the emergency room they found a severe bacterial infection that required hospitalization for 23 days and resulted in open heart surgery to replace a damaged valve. It is alarming to note that no antibiotics were prescribed before, during, or after the procedures, which according to my new dentist, is a standard practice for such extensive work. I will not recommend her.
What went well
  • Staff friendliness
What could be improved
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Feb 29, 2024
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Office staff do not put effort into paying back patients after insurance has paid them. They take over payments and expect you to use them in the office.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
  • Office environment
  • Staff wasn't friendly
Helpful
Jun 12, 2021
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The dental hygentist was great. Theresa who manages the front desk was not kind at all. I had to cancel an appointment because I am in horrific pain and after a 15 minute hold she picks up the phone and hangs up. I then have to call back for her to say. It will be 50 dollars for the cancellation. I mean I had read the reviews but figured I never had a too terrible experience. But the lack of empathy and apology for keeping someone on hold for 15 minutes is not okay. I cancelled all my future app
What went well
  • Explained conditions well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
2 others found this helpful
Helpful
Feb 18, 2019
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Lovely staff, clean facility and welcoming environment.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Anjelika S in FL – Jun 12, 2018
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Dr. Moncrieffe has a very soothing and serene personality! Great office, staff and atmosphere. AAAAA++++
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Feb 14, 2018
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Top-notch level of patient care. Can't ask for better quality and state of the art technology.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Scott K. in Orlando, Fl – Dec 07, 2016
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I travel from Charlotte, NC at least twice each year to visit Dr. Moncrieffe because of the great experience my family and I receive each time. Amazingly friendly yet professional staff. Definitely 5 stars.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Baldwin D in Charlotte, NC – Dec 07, 2016
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I fear the needle, her touch was gentle and without pain. The staff was courteous and caring. "Are you doing OK? Is there anything we can get you? The process was smooth.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
JR in orlando, fl – Dec 07, 2016
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I've been a patient of Dr. Moncrieffe for several years. I love how she doesn't JUST care about her patient's teeth, she cares about the WHOLE patient's health. My mom and husband have been her patient all well over the years. The staff is awesome and many have been with them for years. Whether you're having a simply cleaningor root canal, Dr. Moncrieffe and her staff are going to do a fantastic job.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Gege in Oviedo, FL – Dec 07, 2016
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Dr. Moncrieffe and her staff treats every one kind and gently and they take the time to explain all aspects of treatment and how to prevent reoccurrences....
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
AndyB in Orlando, FL – Dec 07, 2016
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About Me

care philosophy

We use advanced technologies, from digital radiography, intra oral camera, zoom whitening, ceramic crowns and dental implants to provide comprehensive care for the entire family.

We take pleasure in making Orlando Smile. We achieve...
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biography

Dr Maxine N. Moncrieffe earned her Doctorate in Dental Surgery at the University of Iowa College of Dentistry, Iowa City, IA in 1996. Thereafter, she completed a one year General Practice Residency at St, Barnabas hospital, Bronx, NY. She returned...read more
  • Dentistry

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Locations

Practice

Office10843 Dylan Loren Cir Orlando, FL 32825
1