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Veronica Rios, LMHC

Veronica Rios, LMHC

Counseling

Veronica Rios, LMHC is a counselor in Richland, WA. She is accepting telehealth appointments.

2.6 Star Rating
Based on 10 reviews 2.6 Star Rating (10 reviews)

Practice

925 Stevens Dr Ste 3B Richland, WA 99352
Telehealth available

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At a Glance

  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
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Veronica Rios' Reviews

Likelihood to recommend Veronica Rios

2.6
10 ratings, 9 with a written review
5 star
40%
40%
4 star
0%
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3 star
0%
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2 star
0%
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1 star
60%
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Awesome!
I saw Veronica for a few years when I was dealing with anxiety/panic. She was willing to accept my parents to come into some sessions and talk things through with me. After seeing 3 different people, Veronica was the only person who was able to help me through my disorders. It’s been about 7 years since I first saw her and I can tell you she’s the best therapist I’ve ever seen. She is very real and relatable when it comes to talking about your problems.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Alex – Dec 14, 2023
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She gives very good constructive criticism and advice. Very good listener. Brings a bit of humor which is comforting. When speaking, she has a fun and positive tone to her voice which makes you feel welcomed and safe.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Feb 18, 2022
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Good evening, Veronica is a TRUE NOT a "so-called" LMHC, she should be utterly AVOIDED at all costs!! Her business partner, possibly her Husband(??), her "official biller" in this shady business venture, somehow financially FOULED up my last few appointments with her, and then Veronica had the audacity to turn this logistical misnomer against myself, IN PERSON, SHAMEFUL. In the strict context of reality, I HAVE ABSOLUTELY NOTHING whatsoever (thank GOODNESS!!) to directly do with their atrocious in-house, and AMATUERISH billing processes. As for her Counseling techniques, BE AWARE, she will arbitrarily cut you off in session, never allowing you to complete your thoughts, but interjecting HER sometimes erroneous "professional" conclusions on a given issue under discussion. Her "partner", and Husband would occasionally interrupt our private counseling sessions, barely knocking, almost butting in at random to the session room. DO STAY AWAY FROM HER, SHE IS ECCENTRIC AT BEST.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
8 others found this helpful
Helpful
Unsatisfied former Client – May 12, 2021
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If you take your child in and you are divorced she will chose sides. Doesn't care about the child's needs. Bills wrong even after telling them for months the order to bill. Tries to tell me and my ex how to communicate with each other when we aren't her client. When sending informational emails re:my child she discontinues my child's from care which in turn is for the better bust then says im damaging my child...... ohm am i missing something?
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
13 others found this helpful
Helpful
Upset Parent – Jun 04, 2020
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Absolutely Horrible. As a counselor and a person. After spending days correcting her extensive billing errors, she decided only my daughters mother could be apart of her care or communicate with her. My daughter started coming home from her appointments with this counselor saying, "I don't think my counselor likes you." She wrote me a confusing letter saying if I send her an email about my daughters care or billing, it's "psychological neglect" to my daughter! This counselor is completely unhinged and I feel for anyone who seeks services from her. I have notified the Department of Health in an attempt to keep other children from being pitted against their parents from this counselor.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
30 others found this helpful
Helpful
Charles Dorendorf – Jun 02, 2020
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Terrible therapist, did not listen to anything I had to say. She would also talk to my mom separately (during my appointment!) For about 45 minutes every session, giving me 15 minutes to talk. She also talked about my issues we discussed in private, in the waiting room, to my mother, in front of the other people in the room.
What went well
No results
What could be improved
No results
14 others found this helpful
Helpful
Mar 16, 2020
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Asks the hard questions and tells you what you need to hear. not what you want to hear. very good. would recommend
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Apr 18, 2019
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Veronica is thorough in her treatment plans and explanations. She is knowledgeable about many different symptoms and situations. Her life and work experiences definitely aid her in understanding my needs as a client.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 08, 2018
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Visited her with my daughter regarding anxiety. She is very aggressive and cuts you off when you speak. She assumes things and is very unprofessional with her approach. She discussed every detail with us that our daughter shared with us and made myself,my husband and my daughter feel uncomfortable and exposed by the time we left. I felt anxiety in her office as well as my daughter. My daughter said she was intimidating and she does not want to return.
What went well
  • Office environment
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
19 others found this helpful
Helpful
Richlànd – Aug 17, 2018
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About Me

biography

Veronica Rios, LMHC is a counselor in Richland, WA. She is accepting telehealth appointments.
  • Counseling

Locations

Practice

Office925 Stevens Dr Ste 3B Richland, WA 99352
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