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Dr. Tracy Hairston, OD
Optometry
Dr. Tracy Hairston, OD is an optometrist in Framingham, MA. He is accepting new patients.
3.2 Star Rating
Based on 9 reviews 3.2 Star Rating (9 reviews)
Practice
463 Worcester Rd Ste 300 Framingham, MA 01701Compare Dr. Tracy Hairston, OD with other Optometrists near you
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Dr. Hairston's Reviews
Likelihood to recommend Dr. Hairston
3.2
9 ratings, 7 with a written review
5 star | 56% | 56% |
4 star | 0% | 0% |
3 star | 0% | 0% |
2 star | 0% | 0% |
1 star | 44% | 44% |
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Excellent care
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Patsy – Mar 23, 2022
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Wrong prescription
What went well
- Appointment scheduling
- Staff friendliness
What could be improved
- Didn't explain conditions well
- Didn't trust the provider's decisions
- Long wait times
1 other person found this helpful
Helpful
Jan 29, 2022
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He gave me a wrong prescription. I had to get a new one from a different doctor. Not recommended!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
What could be improved
- Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Oct 17, 2021
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Great experience visiting Dr. Hairston's office. Dr. Hairston was very kind, supportive, understanding and professional. I highly recommend using his services. The office team and the atmosphere was very welcoming.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Leanne in MA – Oct 18, 2018
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I could write a long drawn out review but I think keeping simple and straight to the point
is the best way to go...So if you are looking for an optometrist who exemplifies the highest
standards of professionalism and delivers premium care I venture to say that you will find anyone better or more qualified than Dr. Hairston. Thank You for your service!
What went well
No results
What could be improved
No results
Helpful
Timothy O'Dell in Brooklyn, NY – Sep 03, 2016
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I have been a patient with Dr. Hairston for 3 years. He and the full staff at Metro Eye Docs., have always been wonderful. When I have had several urgent eye issues (including my son having pink eye), he has responded promptly and effectively. He is always my first recommendation to friends or coworkers in need of eye care.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Toni R. in Millis, MA – Jul 14, 2016
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When I purchased $500+ Undergam glasses from Dr. Hairston he was very helpful. When 3 yrs. later the earpiece separated from the hinge he couldn't be bothered and his staff told me the only solution would be to send hem back to the vendor. I told them I couldn't be without my glasses but they insisted the glasses had to go back. When I contacted the vendor they offered to supply a temp pair thru Dr. H. After his office contacted the vendor all of a sudden this was not an option.
What went well
- Office environment
- Appointment scheduling
What could be improved
- Didn't listen or answer questions
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
2 others found this helpful
Helpful
Mark O in Milford, MA – May 24, 2016
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How was your experience with Dr. Hairston?Overall Patient Satisfaction
9responses
Likelihood of recommending Dr. Hairston to family and friends is 3.2222223 out of 5
About Me
care philosophy
We strive to help make every patient very happy Every day!Optometry
New England College Of Optometry
1991Clark University
Undergraduate School, 1987