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Dr. Tracey Boss, OD

Dr. Tracey Boss, OD

Optometry

Dr. Tracey Boss, OD is an optometrist in Salisbury, MD.

2.1 Star Rating
Based on 26 reviews 2.1 Star Rating (26 reviews)

Practice

1414 S Salisbury Blvd Salisbury, MD 21801

At a Glance

  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Easy Scheduling
    Patients said scheduling was easy. See reviews
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Dr. Boss' Reviews

Likelihood to recommend Dr. Boss

2.1
26 ratings, 16 with a written review
5 star
23%
23%
4 star
4%
4%
3 star
0%
0%
2 star
4%
4%
1 star
69%
69%

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Initial tech was excellent ! Dr Boss rushed through exam Did not listen to symptoms because the condition I was given did not match my symptoms. Told me I was wrong concerning the pain I was experiencing Will not be going back
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Oct 23, 2024
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Dr.Boss is condescending and rude. She interrupts you when you are speaking and doesn’t listen. She rushes through her exam and god forbid you ask a question. The worse experience I’ve ever had at an eye doctor.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
May 21, 2024
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Poor
Wrong diagnosis. Did not pay close attention to my description of my problem. Seemed arrogant.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
BC – Oct 18, 2023
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Dr. Boss has been my eye doctor since 2005.
Dr. Boss has been an Outstanding eye doctor to many of my friends and myself for years. Dr. Boss has been able to diagnose issues that other doctors couldn't, for my family members that lived out of state but needed help their local doctors couldn't give them.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Matt Morton – Feb 10, 2023
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Good exp at new office
I noticed a lot of these reviews were old and wanted to share a my recent experience: when I saw her, she explained my condition and the results of the scans. Originally, I was very worried, but she reassured me, and answered my questions. She also referred me to brain doctor just in case there were underlying issues. I had none of the problems that other patients had according to these reviews - at Chesapeake eye center, she was great. Overall, I had a very pleasant interaction and would recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Feb 10, 2023
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She’s not particularly nice or pleasant;
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
1 other person found this helpful
Helpful
Mar 31, 2022
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Absolutely rude to the patient- treats the patient as if they are beneath her. Makes assumptions about how the patient handled the problem prior to making an appointment- as if the patient is not smart enough to handle their own treatment plan or care. As a healthcare clinician of 20 years- I was appalled! I should have read the reviews first and if Dr Azar reads these reviews she should be counseled or let go.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
3 others found this helpful
Helpful
Dec 01, 2021
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Let me start by saying I do not write reviews. At all. But I signed up to do this because I was treated in such an incredibly unprofessional manner that I felt others needed to know. Took my 8 month old in for an eye issue....when I asked to hold my daughter in my arms and feed her (bottle) instead of "hold her legs between my legs, arms with my arms and her chin in my hand to hold her down" I was met with resistance. Btw....this was because I had listened listened first appt and found that approach did not work well. My approach worked beautifully. When I asked questions about the diagnosis, such as if it would resolve on it's own or need medication, I was told to get another opinion because "clearly I did not trust her professional opinion." A doctor who is unwilling to actually take the time to answer questions or even describe the diagnosis doesn't deserve to examine you.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Oct 09, 2021
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Dr. Boss substituted for my regular eye dr. for an eye assessment recently. She was very rude during the appt. and made me feel like I shouldn’t be there. She asked me why I was there and if I had requested the appt. I had called the office to let my dr. be aware of my symptoms and was told I had to make an appt. She made me feel like I was wasting her time. The assessments she made, however, were done well and gave me “peace of mind” concerning my issues. I am changing eye doctors as a result. (After returning home and telling my husband, it turns out that he had experienced a similar treatment from her a few years ago.)
What went well
  • Appointment scheduling
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Staff wasn't friendly
1 other person found this helpful
Helpful
Beverly Palmer – Sep 16, 2021
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Waste of time. I’ll go somewhere else. All the bad reviews are true. I wish I had read them prior to making an appointment.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Apr 07, 2021
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Dr. Boss had excellent listening skills & a very professional approach. She answered every question completely, reassured me that my health was a concern to her, explained my medical condition carefully and thoroughly, and was very knowledgeable, patient and kind. I am very pleased with Dr. Boss, and I highly recommend this doctor. ??
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
C. Wallace – Oct 23, 2020
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My son had his first eye exam today and the staff was absolutely amazing! They were SO friendly and got everything done in a timely manner and made him completely comfortable! Dr. Boss on the other hand has a very poor attitude and was very impatient and rude during her examination. I had heard this before from other patients, but decided not to judge until we met her ourself. I would 10/10 recommend this practice, but i would definitely recommend you choose any other ophthalmologist in the office, especially if you have children. Based on her other reviews this seems to be common behavior which is a shame and could drive patients away.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
7 others found this helpful
Helpful
Jun 21, 2019
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I have had two experiences with Dr. Boss and both have been terrible. She has a less than pleasant attitude and spoke to both myself and my daughter in a condescending manner. She appears to be more concerned with her personal ego than meeting the needs of her patients. I would not recommend her services to anyone.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Salisbury, MD – Feb 26, 2019
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One of the best professionals that has worked with my son. She was kind, thorough and understanding of his special needs. I left her office completely satisfied with the care given to him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Kelly F. – Jul 24, 2018
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Terrible. God help the inquisitive because she does not like to answer questions. Her response will be an eye/neck roll, accompanied by an insistantly deliberate condescending remark. I recommend her if you enjoy interactions with rude 5yr olds, playing dress up who don't understand the scope of the duties in their profession. BTW I scheduled 1st available there's a reason why she has immediate openings. Kindness and consideration are alien to her. She deserves negative stars, you deserve better
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
8 others found this helpful
Helpful
Salisbury , MD – Jun 08, 2018
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Extremely bad, not good with children, nor parents.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Tangier, Va – Mar 22, 2016
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About Me

biography

Dr. Tracey Boss, OD is an optometrist in Salisbury, MD.
  • Optometry

Focus on Diabetic Macular Edema

Locations

Practice

Cec Surgical Services1414 S Salisbury Blvd Salisbury, MD 21801
1

Practice

Office10231 Old Ocean City Blvd Ste 102 Berlin, MD 21811
2