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Dr. Thao Lien, OD

Dr. Thao Lien, OD

Optometry

Dr. Thao Lien, OD is an optometrist in Austin, TX.

3 Star Rating
Based on 2 reviews 3 Star Rating (2 reviews)

Practice

3705 Medical Pkwy Ste 410 Austin, TX 78705
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Compare Dr. Lien with our nearby Optometrists at St. David's North Austin Medical Center.

Make an appointment at St. David's North Austin Medical Center today at
(512) 649-0896.

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Dr. Lien's Reviews

Likelihood to recommend Dr. Lien

3.0
2 ratings, 2 with a written review
5 star
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4 star
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Dr. Lien is very kind and compassionate. She goes out of her way to explain things to you. She was also very thorough. Great experience. Finally found my forever eye doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jeremiah – Aug 04, 2021
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Stay far away from this office. The receptionist is incompetent, they don't return messages, and the receptionist didn't know how to operate the machines she was supposed to use to prepare me for my eye exam. While testing my eyes, the machine kept fogging up. Dr. Lien gave me the incorrect receipts for my contact lens rebate and I had to call her office several times and submit paperwork to get my rebate 3 times. All the paperwork and receipts had the incorrect address, even my prescription.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Austin, TX – Oct 17, 2018
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Eye Health Spotlight

About Me

biography

Dr. Thao Lien, OD is an optometrist in Austin, TX.

  • Optometry

Focus on Wet Macular Degeneration

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Locations

Practice

Office3705 Medical Pkwy Ste 410 Austin, TX 78705
1
(512) 454-5851

Practice

Crossover Health5505 W Parmer Ln Bldg 4 Austin, TX 78727
2
(512) 526-1776

Compare with other Optometrists

Compare Dr. Lien with our nearby Optometrists at St. David's North Austin Medical Center.

Make an appointment at St. David's North Austin Medical Center today at
(512) 649-0896.

See all Optometrists / Eye Doctors in Austin, TX