Dr. Susan Truong, OD

Dr. Truong was a positive delight to work with! I had not been to have my eyes checked in years, and knew it was time because of the migraines I was getting at work. I had seen some ODs before but was always dismissed away and told there was nothing to be done since I worked on a computer all day, and to "rest my eyes" a few times a day and that should fix it. Well it didn't, and fast forward 7 years of headaches I finally decided it was time to try again. I explained my issues with Dr. Truong and she listened. REALLY listened. We spent almost 75minutes together in my eval while she checked everything out for me, things other providers had never even looked for! At the end of the appointment she had found the root of my issues and was able to recommend proper treatment. I will never go to another optometrist again as long as Dr. Truong is within driving distance!

I came in today to get my glasses adjusted because they kept falling off of my face. When I got there, I was told that they could not be done and they were only servicing emergencies. I let the person that I was speaking to know that I had called before coming up and was told to bring them in because there was an optometrist on duty. So she relayed that message and the doctor came out. She was very rude and told me the glasses would break. These were a new pair of glasses provided to me by Veterans Affairs and they come in the mail so I needed them adjusted. When I got the glasses back one side was bent inward and at a 90 degree angle and the other side was bent at an angle that did not match the first one. It is totally unprofessional to purposefully do things that you know would cause a client physical pain. I would have much rather have been refused services than have this done. This is unacceptable.