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Dr. Susan Hsu, OD

Dr. Susan Hsu, OD

Optometry

Dr. Susan Hsu, OD is an optometrist in Pacifica, CA.

2.3 Star Rating
Based on 3 reviews 2.3 Star Rating (3 reviews)

Susan Hsu OD

2014 Palmetto Ave Ste B Pacifica, CA 94044
(650) 359-2231

At a Glance

  • Friendly Staff
    Patients said the staff was friendly. • See reviews
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Dr. Hsu's Reviews

Likelihood to recommend Dr. Hsu

2.3
3 ratings, 1 with written review
5 star
33%
33%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
67%
67%

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Fraudulent at Worst, Lazy at Best
The staff literally argued with each other in front of customers while I was there. I wasn’t seen by Dr. Hsu and have never met the woman. The prescription I was given was from her prescription pad, but it was clearly pre-signed and filled out by the doctor who saw me. That doctor’s name isn’t on any documentation I saw or was given. The staff ordered lenses that did not match the prescription. When I attempted to order my own lenses, with an unexpired prescription, they told the vendor my prescription was expired and my order was canceled.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't trust the provider's decisions
Helpful
Feb 25, 2024
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Eye Health Spotlight

About Me

biography

Dr. Susan Hsu, OD is an optometrist in Pacifica, CA.

  • Optometry

Focus on Wet Macular Degeneration

Locations

Susan Hsu OD

Hsu Susan OD2014 Palmetto Ave Ste B Pacifica, CA 94044
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