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Stephanie Santos, ARNP

Stephanie Santos, ARNP

Family Medicine

Stephanie Santos, ARNP is a family medicine specialist in Kennewick, WA. She is affiliated with Kadlec Regional Medical Center. She is accepting new patients and telehealth appointments.

4.9 Star Rating
Based on 182 reviews 4.9 Star Rating (182 reviews)

Kadlec Clinic - West Kennewick Primary Care

9040 W Clearwater Ave Kennewick, WA 99336
Telehealth available

At a Glance

  • Explains Conditions Well
    Patients said this provider explains conditions well. See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Recent Reviews
    Reviews made in the last 30 days. See reviews
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Stephanie Santos' Reviews

Likelihood to recommend Stephanie Santos

4.9
182 ratings, 179 with a written review
5 star
94%
94%
4 star
5%
5%
3 star
0%
0%
2 star
0%
0%
1 star
1%
1%

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Everything is very good and I think Dr Santos is terrific. It's just so hard to get an appointment. Sometimes when I've used the message feature on my chart I feel her staff responds without her input.
What went well
  • Explained conditions well
What could be improved
No results
Helpful
Apr 12, 2025
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Ms. Santos and her team are among the very best providers I have ever seen (in my 70 years!). Stephanie encourages & respects my input re: my health issues & we always come to agreement on the best approach. Her team members are awesome with communication in person & via phone & the patient portal. Nothing ever slips through the cracks. I feel very fortunate to be their patient for routine care, and especially when something worrisome crops up. Thank you!
What went well
  • Explained conditions well
What could be improved
No results
Helpful
Apr 03, 2025
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Stephanie Santos is by far the best provider i've ever had! She is engaged, knowledgeable, and I believe she has my welfare in mind when coming up with a plan.
What went well
  • Explained conditions well
What could be improved
No results
Helpful
Mar 21, 2025
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Stephanie was kind and knowledgeable.
What went well
  • Explained conditions well
What could be improved
No results
Helpful
Mar 09, 2025
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This was a new patient visit with Stephanie and I couldn't be happier! My previous Kadlec PCP always seemed to have one hand on the door and the other on her prescription pad, never listening and sometimes rolling their eyes. Stephanie listened, understood my concerns and was open to my thoughts. We spoke the same language. I am so thankful I decided to switch.
What went well
  • Explained conditions well
What could be improved
No results
Helpful
Feb 13, 2025
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I did not have a scheduled appointment, but I fell and needed my shoulder looked at. I called and was able to get in. They made room for me. This is a great place and is better, friendlier and professional than I have ever experienced before.
What went well
No results
What could be improved
No results
Helpful
Feb 07, 2025
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I am very grateful to have Stephanie Santos and her staff as my care team when I require medical attention.
What went well
  • Explained conditions well
What could be improved
No results
Helpful
Feb 07, 2025
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She is an amazing doctor. I feel lucky to have her as my provider.
What went well
  • Explained conditions well
What could be improved
No results
Helpful
Feb 01, 2025
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Good
What went well
  • Explained conditions well
What could be improved
No results
Helpful
Jan 28, 2025
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Stephanie Santos is a compassionate and knowledgeable ARNP. I am grateful to be her patient.
What went well
  • Explained conditions well
What could be improved
No results
Helpful
Jan 23, 2025
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Every employee I contacted the day of my appointment was exceptional.
What went well
No results
What could be improved
No results
Helpful
Jan 20, 2025
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Stephanie Santos really cares about her patients. I've been a patient of hers for several years. She takes time to thoroughly answer my questions and ensure I'm comfortable with the recommendations provided. She doesn't just give a care plan, she partners with me to build a care plan together. I'm one that wants to be informed and make choices that work for me. She takes adequate time, answers my questions, provides resources and helps however she can to set me up for success. I really appreciate having her as a provider, especially in today's medical environment when practitioners are limited on time with patients. She does a great job at balancing the time limit and making sure I'm cared for as an individual, not just a number.
What went well
No results
What could be improved
No results
Helpful
Jan 19, 2025
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Stephanie is the best.
What went well
  • Explained conditions well
What could be improved
No results
Helpful
Jan 17, 2025
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It was a good experience I just wish that the Doctor would spend more time with patients and not to be in a hurry six minutes is what all visits last.
What went well
  • Explained conditions well
What could be improved
No results
Helpful
Jan 14, 2025
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I love Stephanie - she is always thorough and caring to help solve my health issues. Very pleased
What went well
  • Explained conditions well
What could be improved
No results
Helpful
Jan 11, 2025
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Love Stephanie Santos. She is compassionate & relatable. She helps to address my needs and is wonderful to work with.
What went well
  • Explained conditions well
What could be improved
No results
Helpful
Dec 28, 2024
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Stephanie is always caring and professional.
What went well
  • Explained conditions well
What could be improved
No results
Helpful
Dec 19, 2024
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Stephanie is very knowledgeable, and caring.
What went well
  • Explained conditions well
What could be improved
No results
Helpful
Dec 14, 2024
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I love the way everyone treats you with respect and courtesy.
What went well
  • Explained conditions well
What could be improved
No results
Helpful
Dec 06, 2024
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My personal experiences with Stephanie and the staff here have always been great - they are great folks.
What went well
  • Explained conditions well
What could be improved
No results
Helpful
Nov 28, 2024
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About Me

biography

It is important to Stephanie to build a relationship with her patients as she is committed to a long term relationship and ongoing care. Stephanie feels it is not only important to get to know her patient, but she also enjoys getting to know their...read more
  • Family Medicine

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Locations

Kadlec Clinic - West Kennewick Primary Care

Kadlec Clinic - West Kennewick Primary Care9040 W Clearwater Ave Kennewick, WA 99336
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Affiliated Hospitals

  • Kadlec Regional Medical Center

    888 Swift Blvd
    Richland, WA 99352
    Recipient of 3
    hospital awards

    Outstanding Patient Experience Award™ (2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality