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Shantelle Brokaw

Shantelle Brokaw

Nursing (Nurse Practitioner)

Shantelle Brokaw is a nurse practitioner in Waterbury, CT.

3 Star Rating
Based on 2 reviews 3 Star Rating (2 reviews)

Practice

128 Cedar Ave Waterbury, CT 06705
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Shantelle Brokaw's Reviews

Likelihood to recommend Shantelle Brokaw

3.0
2 ratings, 2 with a written review
5 star
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4 star
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3 star
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2 star
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1 star
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She’s exceptional!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Armanthia Duncan – Aug 11, 2022
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I immediately felt uncomfortable entering her office. It did NOT feel like a warm, friendly, environment. She asked me if I feel stable and I said I did (compared to how I’ve been the past 8 years, this is the most stable I’ve been). 10 minutes later she asked if I’m depressed and I said yes. She replied “first you said you were stable, now you’re saying you’re depressed, so which one is it?” She said I should NOT be going to college for social work if I can’t control my emotions. She doesnt know the details, what triggers my emotions, and assumed that I have zero self control. I asked her if the dose of my medication should increase when school starts to help with my anxiety and she said no which I was fine with. Because I felt uncomfortable with her, I had an appointment with the other prescriber. She intervened and said I only want to switch because I want my dose raised,(didn’t believe it was because I felt mistreated by her) and I can only see her or receive services elsewhere.
What went well
  • Office environment
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Aug 07, 2019
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About Me

biography

Shantelle Brokaw is a nurse practitioner in Waterbury, CT.
  • Nursing (Nurse Practitioner)

  • Psychiatric Nursing (Nurse Practitioner)

Locations

Practice

Waterbury Gardens Nursing and Rehab128 Cedar Ave Waterbury, CT 06705
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