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Dr. Sarah Erwin, OD

Dr. Sarah Erwin, OD

Optometry

Dr. Sarah Erwin, OD is an optometrist in Hillsville, VA.

1 Star Rating
Based on 1 review 1 Star Rating (1 review)

Practice

843 W Stuart Dr Ste 7 Hillsville, VA 24343
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Dr. Erwin's Reviews

Likelihood to recommend Dr. Erwin

1.0
1 rating, 1 with written review
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Dr. Erwin’s Tech did multiple tests on my eyes without speaking or explaining what she was doing. She then put me in another room for more tests and told me I had glaucoma, cataracts, and narrow margins. The TECH told me that dilating my eyes with narrow margins could cause permanent damage. The TECH offered a milder dilation and said I could do it or not. I opted NOT since I had not actually spoken with Dr. Erwin and was VERY uncomfortable with the lack of professionalism and the multiple diagnoses by the TECH. I was then asked to sign a form PRIOR to speaking with Dr. Erwin saying I was acting against the doctor’s advice…though I NEVER spoke with Dr. Erwin. So…sign a form THEN get the doctor’s advice and diagnosis. Guess you are supposed to trust the TECH who rushes through the protocol, doesn’t properly take a history, and makes her own diagnoses, even telling me that I needed surgery.Left sitting alone for some time, I decided to leave. Dr. was outside the door and said nothing.
What went well
  • Appointment scheduling
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Anonymous – Nov 16, 2021
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About Me

biography

Dr. Sarah Erwin, OD is an optometrist in Hillsville, VA.
  • Optometry

Locations

Practice

Office843 W Stuart Dr Ste 7 Hillsville, VA 24343
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