


Dr. Ruby Patel, OD
Optometry
Dr. Ruby Patel, OD is an optometrist in Katy, TX. She is accepting new patients.
4 Star Rating
Based on 8 reviews 4 Star Rating (8 reviews)
Practice
23702 Westheimer Pkwy Ste C Katy, TX 77494Compare Dr. Ruby Patel, OD with other Optometrists near you
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Dr. Patel's Reviews
Likelihood to recommend Dr. Patel
4.0
8 ratings, 6 with a written review
5 star | 75% | 75% |
4 star | 0% | 0% |
3 star | 0% | 0% |
2 star | 0% | 0% |
1 star | 25% | 25% |
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We went to MyEye Dr at Spring Green Blvd (Katy) after an accident at school that injured my son's eyes. They were able to accommodate us quickly and we saw Dr. Patel within minutes. Dr. Patel was very caring and knowledgeable. She managed to control my son's anxiety and feel more at ease during the exam while handling a very delicate situation. She got us referred quickly to the eye hospital to see the surgeon/specialist which we headed over right after. She also called us to check on my son for the next few days. I would recommend Dr. Patel to everyone (we sure will be seeing her from now on!).
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Celina – Jan 26, 2024
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Severe Eye Infection
Telehealth
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Saikrishna Tummala – Oct 28, 2023
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Bad experience
What went well
- Appointment scheduling
- Wait times
What could be improved
- I didn't feel respected
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
Helpful
Oct 10, 2023
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Best optometrist ever
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Reviewthatdoc – May 12, 2022
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I came 15 minutes early to my appointment and then waited for over an hour before I was seen by her - I could hear her in the other room chatting with a patient over non-medical related issues. She gave a half-hearted apology when she finally came in, and then pushed me to pay an extra $40 for her to spend 30 seconds looking at retina pictures. She was very flippant and arrogant with my concerns, and I left the office feeling ripped off and belittled. I will not be coming back again because of her - I’ve never met an optometrist who disrespects her clients in this manner. Do NOT recommend her, there are so many better ODs out there!!!
What went well
- Appointment scheduling
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
1 other person found this helpful
Helpful
Apr 19, 2021
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I was wearing colored contacts and not taking care of my eyes. I wore them for weeks without letting my eyes breath and had broken blood vessels, vision getting worse & just wasn't educated about the damage I did. She gave me tough love. She did not approve another colored contact Rx because they did not allow the eyes to breath and only gave me dailys. Gave me eye drops w/o preservatives. Next appt my eyes super white & very healthy. No longer dry and irritated. I am so thankful!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Big Bright Eyes in Katy, TX – Jun 08, 2016
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How was your experience with Dr. Patel?Overall Patient Satisfaction
8responses
Likelihood of recommending Dr. Patel to family and friends is 4 out of 5
About Me
Watch Dr. Patel's Video
biography
Dr. Patel is a native Houstonian who has a B.S. in Science from the University of Houston and received her Doctorate of Optometry degree from Illinois College of Optometry in 2005. She has over 6 years experience at Pearle Vision in Katy. Dr. Patel...read moreOptometry
English
Gujarati
Focus on Wet Macular Degeneration
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Practice
Office1950 Old Gallows Rd Ste 520 Vienna, VA 22182
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