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Roberta Richards, NPC

Roberta Richards, NPC

Nursing (Nurse Practitioner)

Roberta Richards, NPC is a nurse practitioner in Austin, TX.

5 Star Rating
Based on 20 reviews 5 Star Rating (20 reviews)

Practice

3801 N Lamar Blvd # 300 Austin, TX 78756

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Roberta Richards' Reviews

Likelihood to recommend Roberta Richards

5.0
20 ratings, 18 with a written review
5 star
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4 star
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3 star
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Dr. Morris and "Bobbie" Richards have been our Cardiac professional for over thirty years now. Before her death, my wife needed stints, I have had a stint procedure, and a triple by-pass. Today I am a healthy 87 year old which is attributed to their caring and friendly attention.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
S. Gary Roberts – Jan 08, 2020
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As a new patient, scheduling a routine visit, I was fortunate to meet Roberta Richards and Dr. David Morris. Roberta is outstanding, knowledgeable, considerate, compassionate, understanding and truly informative....a true professional in every sense. The balance between my time with Roberta and Dr. Morris was exceptional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Robert DeSimone – Nov 12, 2019
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Roberta Richards is always very professional and covers everything. She always takes the time needed answering all questions. One could not ask for better care or a nicer person. She and Dr. David Morris are a great pair as they work together consulting with each other if needed.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sue Gadd – Oct 29, 2019
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Very efficient and through!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Gerald Weiss – Aug 03, 2019
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Thorough and professional!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Jim Grant – Jun 18, 2019
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Bobby Richards, NPC, is a very personable and caring professional who is a perfect compliment to the physician she works for, Dr. David Morris. She always greets you with a smile and puts you at ease. Both have excellent bedside manner, are great listeners, easy to talk to, and truly care for their patients. I am blessed to have them on my health care team and highly recommend their services. Tracy Champagne, Austin
What went well
No results
What could be improved
No results
Helpful
Apr 09, 2019
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Top flight person, extensive experience. listens.
What went well
No results
What could be improved
No results
Helpful
Apr 04, 2019
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We always receive frank and personal advice from Bobby. She is thorough and listens to our complaints.
What went well
No results
What could be improved
No results
Helpful
Apr 01, 2019
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Bobby is very knowledgeable, caring and attentive. She is a good listener and remembers particulars about my health condition from visit to visit. I highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Regine Ulbrich in Austin, TX – Feb 03, 2019
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Bobbi is a lovely person, very kind and very skilled in cardiology. She always answers my questions before I ask them! I feel very confident in her care and leave knowing exactly what my cardiac condition is. Thank you, Bobbi, for your great care!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Teresa Jane Walters in Austin, TX – Jan 01, 2019
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My initial new patient appointment at the Austin Heart Hospital was pleasant. I did not have to wait hours in the waiting room like I have with other doctors. They appear to be well organized and on on time. Their customer service was focused on my visit. Everyone I encountered was happy to be there and made me feel comfortable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 14, 2018
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Roberta always listens; is empathetic; knowledgeable; and very kind.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 29, 2018
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As always, my recent visit to see Roberta Richards with Austin Heart Hospital went really well. There was hardly any waiting and the appointment itself was completed in a timely manner. Roberta is very knowledgeable and thorough and makes you feel very comfortable when visiting with her to go over test results, etc.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Loyd Nutt in Bastrop – Apr 30, 2018
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Roberta is thorough, professional and very caring. I highly recommend her to others.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 19, 2018
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Roberta is an excellent professional who has great empathy for her patients. She even came to the hospital and visited with my wife who had surgery for a matter totally unrelated to Roberta's practice. She is competent, professional and treats her patients like family. I highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cue Boykin in Austin, TX – Mar 18, 2018
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My name is: Charles Ormiston and I have been under the care of Dr. MORRIS and Roberta Richards. First off in 2010 while working in FL. I had a aorta anysumm, repaired. Then returning to Austin their services to date, have been outstanding, and I think my quality of life is the best it could ever be. On returning to Austin, just finding a Dr. was my fear. But I was welcomed my Dr. Morris and MS. Bobby Richards. I feel blessed.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Charles E. Ormiston in Bee Cave, TX. – Oct 27, 2017
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I was very disappointed in the medical field until I found Roberta and Dr Morris. The first visit they both individually and together spent a lot of time with me. I never felt shuffled or forgotten. I still receive that same treatment everytime I go in. I have my life back thanks both looking into my symptoms deeper...not just surface symptoms but all together. THEY CARE AND SHOW IT..
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sandra Solomon in Austin Texas – May 22, 2017
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Knowledge, interest in patient , caring, willing to take necessary time to answer questions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Larry Smith in Austin, TX – Jan 21, 2017
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About Me

biography

Roberta Richards, NPC is a nurse practitioner in Austin, TX.
  • Nursing (Nurse Practitioner)

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Locations

Practice

Austin Heart Coumadin Clinic3801 N Lamar Blvd # 300 Austin, TX 78756
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