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Dr. Robert Finley, DC

Dr. Robert Finley, DC

Chiropractic

Dr. Robert Finley, DC is a chiropractor in Troutman, NC.

2.6 Star Rating
Based on 5 reviews 2.6 Star Rating (5 reviews)

Practice

112 Wagner St Ste A Troutman, NC 28166

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Dr. Finley's Reviews

Likelihood to recommend Dr. Finley

2.6
5 ratings, 4 with a written review
5 star
40%
40%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
60%
60%

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Very poor communication
I went on their website and selected three ideal times for an appointment. I immediately received a canned response advising me I would be contacted with an appointment asap. That never happened. After a week I called and was told they couldn’t tell if I was a new patient or not. I advised I was a new patient. They then advised they could not accept me. Very poor communication and follow up. If this is how this practice is ran, go somewhere else!!!
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
Helpful
Wesley Thompson – Jul 25, 2022
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Had neck pain for years. Within a few visits and home exercises given, I’ve had no pain for the past 5 years. Doc rocks!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 26, 2021
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I’ve been seeing a chiropractor since I was 8 years old & have never seen such blatant disregard for honesty & patient care as I did in the three interactions I had with this office. His staff member, Susan, out-and-out lied to me about my concern about over irradiation by x-rays. Their equipment is from 1998 (I asked) which means that is uses far more radiation than newer equipment. Susan claimed x-rays are “required by state law.” Dr. Finley wreaks of egotism and is, in my opinion, a bully.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Jennifer Carr in Statesville, NC – Jul 25, 2018
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Very kind staff, the Dr. Really listens and has a desire to help.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Anonymous in Troutman, NC – Jun 02, 2016
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About Me

biography

Dr. Robert Finley, DC is a chiropractor in Troutman, NC.
  • Chiropractic

Locations

Practice

Office112 Wagner St Ste A Troutman, NC 28166
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