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Dr. Richard Mackowsky, OD

Dr. Richard Mackowsky, OD

Optometry

Dr. Richard Mackowsky, OD is an optometrist in Durham, NC. He graduated from PENNSYLVANIA COLLEGE OF OPTOMETRY in 1992. He is accepting new patients.

4.2 Star Rating
Based on 10 reviews 4.2 Star Rating (10 reviews)

Practice

5450 New Hope Commons Dr Durham, NC 27707

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Mackowsky's Reviews

Likelihood to recommend Dr. Mackowsky

4.2
10 ratings, 9 with a written review
5 star
70%
70%
4 star
0%
0%
3 star
10%
10%
2 star
20%
20%
1 star
0%
0%

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I have been Patient for 26 years
Reviews in general are miss leading as 100 percent of people who are not happy, take the time to leave a review while patients like myself who have been a patient of his for 26 years are obviously happy as we keep seeing Dr Mackowsky, we just never take the time out of our busy day to write a review. I have moved several times over the years, but no matter the distance to his office, I have made the drive. My current drive time is 28 minutes. I wear both contacts and glasses. Dr Mackowsky has always been patient with me and been thorough to insure my prescription was correct. Contact lenses and glasses have changed so much in 26 years, and Dr Mackowsky has always informed me of the new contact lenses that have come out and let me try them out with sample lenses instead of just adjusting my prescription if needed and prescribing the exact same lenses I was wearing at the time. I highly recommend you give him a try.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Olivertwist – Sep 02, 2022
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Dr. Mackowsky is great. I'd been having problems dialing in a prescription and he noticed some cataracts than had been undetected. He's super friendly and explains stuff in such a way that is easy to understand. I've never had to wait, or had any issues with the facility.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
AD – Mar 29, 2021
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Extremely upset. I called to make an appointment, but the staff was so rude that I make me don't want to come back. I love the Doctor been with him for many years, but his assistants are RUDEEE. I am not sure if I want to come back again because of the rude service his staff provides.
What went well
No results
What could be improved
  • Difficult to schedule appointment
3 others found this helpful
Helpful
Qiongqiong Mei – Dec 17, 2020
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I have always found his service to be excellent and knowledgeable, so much so that even when I moved across town, I still make the trip to come see him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Andy Whitfield in Durham, NC – Jul 18, 2018
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Maybe its because he went so long without an office assistant, but I found his attitude to be rude and somewhat of a know it all giving answers without hearing the situation throughout. He didn't listen to my issue well before giving feedback. Then when I went to see a specialist what I assume wound up being right and he was wrong. I recommend his wife she is a better active listener.
What went well
  • Office environment
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Durham, NC – Jan 28, 2017
Thank you for taking the time to provide... Read More
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I have been going see Dr. Mackowsky for 13years now, he's always friendly and informative about my eye health.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Haw River,NC – Dec 15, 2016
Thank you trusting us with your vision and eye... Read More
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Very thorough and kind! Appointments are always on time with friendly staff. Been a patient for about 5 years.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tina M. in Chapel Hill, NC – Jun 21, 2016
Thank you for taking the time to provide... Read More
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I have found Dr. Mackowsky to be very thorough whether he is examining me for glasses or my glaucoma. I actually transferred to him from an Ophthalmologist with no loss in care. Although he does contact lenses he does not push this solution. He listens.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Grayling in Sylva, NC – Mar 24, 2016
My staff and I are truly glad that you are... Read More
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Had to go back multiple times to get the script just right and he was fairly rude from the get go.
What went well
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Durham, NC – Nov 17, 2015
Thank you for taking the time to provide... Read More
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About Me

care philosophy

We have been providing full-scope, family eye care in the Durham/Chapel Hill area since 1995. Our services include comprehensive eye exams, precise contact lens fittings, treatment of eye disease and injury, and laser vision correction co-management....read more
  • Optometry

  • Cornea & Contact Management

  • Pennsylvania College Of Optometry

    Medical School, 1992
  • Temple University

    Undergraduate School, 1988
  • English

  • Spanish

Locations

Practice

National Vision Inc.5450 New Hope Commons Dr Durham, NC 27707
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