Rebecca Swainston, NP
Family Medicine
Accepting new patients
Telehealth services available
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Rebecca Swainston, NP
Family Medicine
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Rebecca Swainston, NP is a family medicine specialist in Middleton, ID. She graduated from Idaho State University in 2014. She is affiliated with West Valley Medical Center. She is accepting new patients and telehealth appointments.
4.9 Star Rating
Based on 56 reviews 4.9 Star Rating (56 reviews)
Locations
West Valley Medical Group - Middleton
Rebecca Swainston is a patient favorite Family Medicine Specialist
The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology
- Explains Conditions Well • Patients said this provider explains conditions well. See reviews
- Offers Telehealth • This provider offers telehealth appointments. Call the office to schedule an appointment.
- Practices at Top Hospital • Patient Safety Excellence Award™ See hospitals
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Rebecca Swainston's Reviews
Likelihood to recommend Rebecca Swainston
4.9
56 ratings, 50 with a written review
| 5 star | 95% | 95% |
| 4 star | 4% | 4% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 2% | 2% |
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Rebecca is simply the best. In fact, the entire staff are great. Rebecca is compassionate and treats you like a friend, not just a patient. i will never go to anyone else!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Chuck Fisher – Aug 21, 2020
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I would highly recommend Rebecca at West Valley Middleton clinic. She listened and helped me with my illness. She took the time and explained everything that I needed to know in regards to a prescription. The whole office was welcoming and friendly. Definitely will return.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Tz83644 – Jun 23, 2020
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It was my yearly appointment
Becky is the best
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
What could be improved
No results
Helpful
Ellen Kanada – May 26, 2020
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Rebecca Swainston is the consummate professional, always with a pleasant smile and an empathetic ear. She is thorough in her examinations and gathering of information with which she can best assist each patient. I'll never go to anyone else!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
IDNative – May 26, 2020
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Rebecca is so compassionate and caring. Takes time to listen and gave me a diagnosis that two other doctors had missed. Will certainly be seeing her from now on. I recommended her to a friend and my friend will be seeing her next week??
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Linda Gummersall – May 04, 2020
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Rebecca was a wonderful provider the day of our visit. She was kind enough to squeeze my young son in at the end of the work day. She was extremely thorough in her exam and checked every possible issue. She had excellent bedside manner. I would recommend her 100%!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Emily – Apr 25, 2020
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Best ever.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Randy L Isgar – Apr 02, 2020
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BECKY IS WONDERFUL. SHE IS FRIENDLY, KNOWLEDGEBLE, AND EASY TO TALK TO ABOUT ANYTHING. I WOULD HIGHLY RECOMMEND HER AND YOUR OFFICE.
What went well
No results
What could be improved
No results
Helpful
Sherry Manning – Mar 16, 2020
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I always receive excellent care from Rebecca and all the staff at West Valley Medical in Middleton. They are very caring and helpful, and I usually get a same day appointment.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Sue Caldwell – Feb 28, 2020
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This was a follow up after some scans. Everyone in the West Valley office in Middleton is always so friendly, respectful and professional. Rebecca Swainston is a wonderful doctor - she always listens carefully to what I say, and she explains things very carefully and understandably. I highly recommend her.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
B. Vaughn – Feb 24, 2020
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Rebecca is the best! She's kind, compassionate and really listens to her patients. I'm so glad to have found her.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Robin in CALDWELL, ID – Feb 18, 2020
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She was very gracious and caring. She seemed genuinely interested in my situation and she helped me greatly.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Steven White – Jan 27, 2020
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The ladies at the receptionist desk are very polite and greet you with a smile. Rebecca is extremely nice and very thorough. The rest of my family will be seeing her from now on.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 27, 2020
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Very professional and smart
What went well
No results
What could be improved
No results
Helpful
Tom – Dec 16, 2019
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I am new to the area and one of the hardest is finding a good doctor facility. I took a chance on the Middleton Clinic with Rebecca and bullseye found my clinic and NP. She was kind, professional and down to earth. The girls at the front desk were great also. I recommend Rebecca and this clinic which is only a couple of miles from my house. Thanks for making me feel welcome.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Dec 14, 2019
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She was kind, helpful and got me in quickly. She was also in the room super quickly which was awesome because no one really likes to wait :)
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Dec 11, 2019
Post a ResponseAre you Rebecca Swainston?
Great clinic. I would highly recommend this clinic! This office has very caring and friendly staff.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Dec 09, 2019
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Rebecca is very personable. She always listens to my health concerns and is easy to talk to. She does not make you feel like she has better things to do. I am very happy with the care I receive from Rebecca.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Priscilla – Oct 30, 2019
Post a ResponseAre you Rebecca Swainston?
She took time to speak with me about my health and was very friendly and professional.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jolene – Oct 19, 2019
Post a ResponseAre you Rebecca Swainston?
She was the best ! I will go back to her for a long time coming.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Brenda – Sep 29, 2019
Post a ResponseAre you Rebecca Swainston?
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Likelihood of recommending Rebecca Swainston to family and friends is 4.892857 out of 5
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About Me
biography
Rebecca Swainston, NP is a family medicine specialist in Middleton, ID. She graduated from Idaho State University in 2014. She is affiliated with West Valley Medical Center. She is accepting new patients and telehealth appointments.Family Medicine
Idaho State University
Medical School, 2014
Affiliated Hospitals
- Recipient of 5
hospital awardsPatient Safety Excellence Award™ (2025, 2024, 2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all awardsOutstanding Patient Experience Award™ (2023, 2022)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all patient feedbackHow patients felt about the care they received at this hospital.
88%Patients said they were given information about recovering at home4% higher than the national average
78%Patients said that nurses always listened to them and explained things well3% higher than the national average
Learn more about how Healthgrades measures Hospital Quality