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Randall Adkins, LPC

Randall Adkins, LPC

Counseling

Randall Adkins, LPC is a counselor in Boerne, TX. He is affiliated with medical facilities such as Methodist Hospital and Methodist Hospital Specialty and Transplant. He is accepting new patients.

3.2 Star Rating
Based on 9 reviews 3.2 Star Rating (9 reviews)

Practice

136 Old San Antonio Rd Ste 401 Boerne, TX 78006

Make an Appointment

Care Philosophy

"I teach skills and tools my clients can use to improve their lives. I enjoy working with very challenging cases but also enjoy helping clients reach their personal goals."

- Randall Adkins, LPC

At a Glance

  • Explains Conditions Well
    Patients said this provider explains conditions well. See reviews
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this provider's hospital. See hospitals
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Randall Adkins' Reviews

Likelihood to recommend Randall Adkins

3.2
9 ratings, 6 with a written review
5 star
56%
56%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
44%
44%

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I recommended my son, he went to his 1st visit and per call before appointment he should be charging the co-pay only of $60.00 But instead he charged over $120.00. WTH, why say you take insurance but charge what you want? makes no sense to me disappointed.
What went well
  • Trusted the provider's decisions
What could be improved
  • Didn't listen or answer questions
2 others found this helpful
Helpful
Linda E Rodriguez – Mar 12, 2021
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I went to Randy for 5 months. I was getting stuck in my head and really struggling with anxiety and depression. This last week I went into our session in a great mood; I told him I'd been feeling much better and that I was grateful for his help. I then brought up one issue that had been on my mind. My mother has NCPD and I was attempting to explain to Randy how this was difficult for myself. His response was, "Matthew, don't you think everyone has mothers and fathers?" I told him I felt unheard. What followed was this man I had grown to trust calling me disrespectful and superior. He said the way I smiled and laughed at times when telling a story was "driving him bats". He said he didnt know where to go from here and that he "can't see through all of my hogwash". This came out of nowhere and made me feel betrayed by someone who was supposed to care. He helped me, but I cant reccomend a man who explodes at his client at the drop of a pin. Very unprofessional behavior at the end.
What went well
  • Office environment
  • Explained conditions well
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
13 others found this helpful
Helpful
Matthew – Dec 14, 2019
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Randy has been the best therapist for our family. We have used him for couples counseling, for our teen daughter and teen son. We have learned so much through his patience and understanding and leading us down the right path. He has been our lifesaver!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Sally M in Boerne, TX – Jun 26, 2018
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I was very disappointed in the office today. I called prior to their opening to cancel a couples counseling appointment because my husband woke up very sick this morning. Even though my husband getting sick wasn't something I could have predicted, they are still charging me a $75 fee. I can understand if a patient did this more than once, but I haven't. I don't think the counselor would have appreciated getting sick from a client and missing work days thereby losing more money!
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
Boerne, TX – Jun 01, 2018
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I am receiving DBT from Randy. He has really helped me to understand personality traits and how to manage and cope with changing my thought process. I now am in a relationship and am doing so well! I owe so much to Randy for helping me to understand my issues and to make changes. He is the est and I have seen a lot of counselors over the past several years!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Leigh in Boerne, TX – Oct 25, 2017
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We choose Mr. Adkins simply because he accepted our insurance. Adkins turned out to have unresolved anger management issues. After the second visit we decided to find a trustworthy, experienced counselor.
What went well
  • Office environment
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
11 others found this helpful
Helpful
James Humble in Boerne, TX – Dec 30, 2015
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About Me

care philosophy

I teach skills and tools my clients can use to improve their lives. I enjoy working with very challenging cases but also enjoy helping clients reach their personal goals.
  • Counseling

  • Family Violence Prevention Services

    Internship Hospital, 2010
  • Texas State University

    Undergraduate School, 1992

Locations

Practice

Office136 Old San Antonio Rd Ste 401 Boerne, TX 78006
1

Affiliated Hospitals

  • Methodist Hospital

    7700 Floyd Curl Dr
    San Antonio, TX 78229
    Recipient of 57
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    Patient Safety Excellence Award™ (2025)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    77%
    Patients said that nurses always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
  • Methodist Hospital Specialty and Transplant

    8026 Floyd Curl Dr
    San Antonio, TX 78229
    Recipient of 37
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards
  • Baptist Medical Center

    111 Dallas St
    San Antonio, TX 78205
    Recipient of 7
    hospital awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    75%
    Patients said that doctors always listened to them and explained things well

    1% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality