Mary Merlo, APRN
Nursing (Nurse Practitioner)
Mary Merlo, APRN is a nurse practitioner in Orland Park, IL.
3 Star Rating
Based on 10 reviews 3 Star Rating (10 reviews)
Practice
15300 West Ave Orland Park, IL 60462At a Glance
- Friendly Staff
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Mary Merlo's Reviews
Likelihood to recommend Mary Merlo
3.0
10 ratings, 9 with a written review
| 5 star | 50% | 50% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 50% | 50% |
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Disrespectful, seems like she hates her job, and will waste your time because you won’t get a solution.
What went well
- Appointment scheduling
- Staff friendliness
- Wait times
What could be improved
- I didn't feel respected
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
Helpful
Jul 31, 2024
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Very rude and confrontational
What went well
- Appointment scheduling
- Wait times
What could be improved
- I didn't feel respected
- Didn't listen or answer questions
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
3 others found this helpful
Helpful
Jun 27, 2023
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Unprofessional and unapologetic!
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
3 others found this helpful
Helpful
Jryon – Aug 14, 2022
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No empathy or concern whatsoever! Said, “ that’s just how healthcare is now”. Suggested I find a specialist on my own.
What went well
- Office environment
- Appointment scheduling
- Staff friendliness
- Appointment wasn't rushed
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
- Long wait times
3 others found this helpful
Helpful
Aug 13, 2022
Post a ResponseAre you Mary Merlo?
Mary Ann is so caring! She takes the time to listen to me and/or my husband. I am so glad to have Mary Ann in our lives. I trust her and she knows what what. Thank you.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Agnes Sweeney – Jun 11, 2022
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Mary Merlot is very kind and personable. She listens and is very thorough with her explanations. She treats you like family!
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Judith Baranowsky – Dec 28, 2021
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Mary Ann was very personable and attentive. I would highly recommend her!
What went well
- Appointment scheduling
- Listened & answered questions
- Staff friendliness
What could be improved
No results
3 others found this helpful
Helpful
Nov 11, 2020
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Mary Merlo is great.. personable, takes the time and listens.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
May 31, 2019
Post a ResponseAre you Mary Merlo?
Mary Ann is a sweetheart. She always makes sure to spend time and listen to your concerns. She's very knowledgeable, caring and thorough. I highly recommend her.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Diane D in Tinley Park – Nov 10, 2018
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Leave a review
How was your experience with Mary Merlo?Overall Patient Satisfaction
10responses
Likelihood of recommending Mary Merlo to family and friends is 3 out of 5
About Me
biography
Mary Merlo, APRN is a nurse practitioner in Orland Park, IL.Nursing (Nurse Practitioner)
Focus on Brain Health
Locations
Practice
Office15300 West Ave Orland Park, IL 60462
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