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Dr. Mark Ferris, OD

Dr. Mark Ferris, OD

Optometry

Dr. Mark Ferris, OD is an optometrist in Jasper, AL. He is accepting new patients.

2.2 Star Rating
Based on 5 reviews 2.2 Star Rating (5 reviews)

Practice

309 19th St E Jasper, AL 35501

At a Glance

  • Easy Scheduling
    Patients said scheduling was easy. See reviews
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Dr. Ferris' Reviews

Likelihood to recommend Dr. Ferris

2.2
5 ratings, 4 with a written review
5 star
20%
20%
4 star
0%
0%
3 star
0%
0%
2 star
40%
40%
1 star
40%
40%

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HORRIBLE BEDSIDE MANNER!!!!!!!!!!
Please avoid this man at ALL COST!!! he is a horrible human being. My teenage daughter had the absolute worst experience with this individual. She saw him at America's Best Glasses and Contacts in Gadsden, AL. She went back for a follow up appointment after wearing a trial pair of contacts that did not fit, nor was the right prescription. He did not like the fact that she wanted to change the brand of contacts that are made from Bausch and Lomb of which he said he never has heard of?!?!?! What optometrist in the US has not heard of that brand... To add insult to injury the trial pair that he gave her are not even approved by ABGC!!!!!!Come on now. He pretty much told my daughter that he did not know what she wanted, nor did he care!!! Needless to say, when she called me crying, I immediately went into mama bear mode!! I went up to the office and the coward would not even talk to me!!! I implore you DO NOT USE this man. He has no beside manner, he's rude and obnoxious!!!! Spend your h
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Sabrina Sandridge – Jun 06, 2023
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Worst Eye Doctor Ever
Needed a regular eye exam for contacts and eyeglasses and scheduled it with America's Best in Gadsden (which was my first mistake, but my regular doc was booked up). Dr. Ferris was the most arrogant, rude, belittling, physician that I have ever encountered. I've dealt with a not-so-great bedside manner, but this was way beyond that. He got visibly angry that I could not read his chart. I'm almost positive that my eyeglass prescription is wrong. The icing on the cake was when I told him my contacts were uncomfortable and dried my eyes out terribly and he told me I would just have to "deal with that", laughed, and REFUSED to prescribe me different ones, even though I paid for a contact lens exam. He probably spent a total of five minutes with me and the entire time he was being rude and sarcastic for no reason. You could tell that this was not just a bad day for him, because the employees there were tiptoeing around and apologizing for him too. Do yourself a favor and stay far, far away!
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Patient X – Jan 11, 2023
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This “Doctor” is currently working in Huntsville, Alabama at America’s Best contacta&eyeglasses. He struck me as an arrogant person with no class or respect for patience’s. Not sure if his been doing it for so long that he forgot that he is in the costumer service business. I will not be going back to that location.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
AT – Nov 03, 2020
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I highly recommend Dr. Ferris. I had some issues with my eyes after I had lasik surgery and cataract surgery and Dr. Ferris was able to explain the issue. Just last year, when I asked about doing the Ortho-K Corneal Retainers he said I should be a good candidate so we agreed to try. I am very happy with that. I can see better now than ever before. If any one needs a good optometrist then I highly recommend Dr. Mark Ferris.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Tracy C. in Dora, AL – May 17, 2016
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About Me

biography

Dr. Mark Ferris, OD is an optometrist in Jasper, AL. He is accepting new patients.
  • Optometry

Locations

Practice

Ferris Eye Clinic309 19th St E Jasper, AL 35501
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