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Dr. Mark Feinsilber, PHD

Dr. Mark Feinsilber, PHD

Clinical Psychology

Dr. Mark Feinsilber, PHD is a clinical psychologist in Cumming, GA. He is accepting new patients.

3.7 Star Rating
Based on 24 reviews 3.7 Star Rating (24 reviews)

Practice

6030 Bethelview Rd Ste 401 Cumming, GA 30040

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Dr. Feinsilber's Reviews

Likelihood to recommend Dr. Feinsilber

3.7
24 ratings, 9 with a written review
5 star
67%
67%
4 star
0%
0%
3 star
0%
0%
2 star
4%
4%
1 star
29%
29%

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Went above and beyond
I stepped in to help a family member that was in crisis. Never having dealt with mental illness before, I was thrown into a world I had no idea how to navigate. I quickly learned that I had a tremendous ally in Gabriella and Dr. Feinsilber. My cousin was in Forsyth County jail awaiting a mental health evaluation. After months of waiting for this to happen, I took matters into my own hands and hired Dr. Feinsilber. They were incredibly helpful in all aspects! They worked with attorney's, the jail and especially with me! Unfortunately, I quickly learned that mental health treatment facilities are few and far between in Georgia. Gabriella went above and beyond to help me. She even called me after hours to help me find a long-term in-patient facility. My cousin is now safe, healthy and on the path towards a better life. I would recommend this office again and again.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kristen Mullikin – Jun 04, 2024
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Great psychologist and office staff
Dr. Feinsilber was our first psychologist when our son was about 6 years old. His diagnosis was right on. But being a mom with our first child, I refused to believe that our son has mental disorders. As time progresses, our son's issues become more prominent. Fast forward, after going through many different psychologists and psychiatrists, we found ourselves back to him again for psychological therapy. He is very experienced, and very patient. He works with our son's psychiatrist for recommendation. And his office staff Gabriele is wonderful. She meant business, and she takes care of appointments like no other. Dr. Feinsilber has very busy schedule. Ms. Gabriele is able to manage it well while meeting patient's requirements. It takes couple encountering before we discover how genuine she is. She is very responsive, communicative, and professional. She is straightforward with good sense of humor. I always enjoy conversing with her. She is a great addition to the practice.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Meg – Jun 08, 2023
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NA
The office admin is so unpleasant that you will be forced to quit and change the specialist. Very rude and insensitive.
What went well
  • Appointment wasn't rushed
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
2 others found this helpful
Helpful
Apr 26, 2023
Depending on who you are, since you decided not... Read More
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Best therapist I have ever had
Dr. Feinsilber is an excellent listener and extremely intuitive, great at understanding what you really mean in what you say. As a bi-polar woman I have had many therapists. I have never had more empathetic and excellent treatment. I am also impressed with the office manager, Gabriele Pollmeier, who ensures patients receive the kindest and most efficient help required.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
E. R. Fry – Aug 11, 2022
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Dr. Feinsilber and his office Manager have always been been very professional, very responsive, kind understanding, and caring. Office manager Gabriele returns calls in a timely manner and calls clients in the evening to remind them of their appointment the next day. Very helpful and informative. My son has been seeing Dr. Feinsilber for anxiety and ADHD management. We are seeing positive results and hopeful Dr. Feinsilber will continue to help my son overcome his anxiety issues and have to tools he needs to reach his greatest potential. I am very pleased with Dr. Feinsilber’s therapy treatment and care.
What went well
No results
What could be improved
No results
Helpful
Jun 26, 2019
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Due to Dr. Feinsilber's office manager Gabriele, I have decided to choose a different psychologist. Through multiple encounters with her, I found that she is extremely rude and insensible. She tends to calls at unseemly hours which I believe is extremely tasteless especially for a medical facility. Because of having an abbreviated conversation with Dr. Feinsilber, I am unable to give a useful review of his quality of work. From my brief conversation with Dr. Feinsilber, I gathered that he is is very friendly, and welcoming. I think my experience would have been more positive if I had a different encounter with his office manager. It's unfortunate that because of imprudence and inappropriate behavior from an office staff I will be giving my business to someone else.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Staff wasn't friendly
10 others found this helpful
Helpful
Jun 08, 2019
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He really helped me through my depression. He cares about you and listens to your problems. He's a very reliable support. I can always count on him. I would highly recommend him to anyone suffering from depression/anxiety.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Robert Spadafora – Jul 18, 2018
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Awesome doctor. My son has been seeing him for years. I can’t begin to express how much he has helped our son turn into a confident successful young man. Dr F has always gone above and beyond our expectations. He is a caring and compassionate mental health provider. We moved to another state but our son insisted on continuing services with Dr F...he is that good.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Jul 12, 2018
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He fell asleep in more than a few of my appointments. Never acknowledged it, just acted like it never happened. Very disappointing.
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
18 others found this helpful
Helpful
Megan in Cumming – Feb 11, 2016
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About Me

care philosophy

My therapeutic approach is eclectic overall, but does draw strongly from cognitive behavior therapy (CBT), Strategic Family Systems approaches, rational-emotive and reality therapies, behavior therapy and psycho-dynamic influences.I see myself...read more
  • Clinical Psychology

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Locations

Practice

Affiliated Psychological Services PC6030 Bethelview Rd Ste 401 Cumming, GA 30040
1
  • Call
  • Fax
  • Hours
    • Mon: 9:00am - 5:15pm
    • Tue: 9:00am - 5:15pm
    • Wed: 9:00am - 5:15pm
    • Thu: 9:00am - 5:15pm
    • Fri: 9:00am - 12:15pm
    • Sat: closed
    • Sun: closed
  • Directions