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Dr. Mark Crafford, OD

Dr. Mark Crafford, OD

Optometry

Dr. Mark Crafford, OD is an optometrist in Virginia Beach, VA. He is accepting new patients.

4.2 Star Rating
Based on 6 reviews 4.2 Star Rating (6 reviews)

Practice

2710 Virginia Beach Blvd Virginia Beach, VA 23452

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Crafford's Reviews

Likelihood to recommend Dr. Crafford

4.2
6 ratings, 2 with a written review
5 star
67%
67%
4 star
17%
17%
3 star
0%
0%
2 star
0%
0%
1 star
17%
17%

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Will never go back Dr Crafford or America's Bes
Have had a prior full eye exam February 2023 for contacts & glasses. Made an appointment for blurry vision in right eye. Went through the vision test standard one. Was told I had cataracts in both eyes, right eye was worse. Gave me a new pair of contacts to put in. Told me that I should see better. Dr Crafford walked out the door. I still had blurry vision in right eye. No one cared or offered to help further. Had to pay out of pocket for the exam. Insurance wouldn't cover due to not being 1 year since last exam.When I went back to pick-up prescription, I asked to be seen by the Dr again. Eye Tech was rude, wanted me to sign prescription. I did sign my name & stated I did not agree with the prescription. Made a review on Google, all they say is they're sorry. I'm 67 worn glasses since 15 & contacts since age 18.If you need glasses for DMV they're OK. Anything further find a better place.February is coming & can now finally get a proper eye exam NOT FROM DR CRAFFORD OR AMERICAS WORS
What went well
  • Appointment scheduling
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
K Johnson – Jan 19, 2025
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I have been a patient of Dr. Crafford for over 25 years. He has helped me maintain my eye health and guided me in the selection of eyewear and contacts that fit my changing needs. He is a caring, knowledgable, and kind man who takes the time to understand your individual eye care needs. I enjoy my interactions with him. The staff at America's Best on Princess Anne Road in Virginia Beach are nice. 757-368-2828 is his current office phone number. Enjoy!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Regina Taylor-Hines – Aug 03, 2020
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About Me

biography

Dr. Mark Crafford, OD is an optometrist in Virginia Beach, VA. He is accepting new patients.
  • Optometry

Locations

Practice

Office2710 Virginia Beach Blvd Virginia Beach, VA 23452
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