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Dr. Margarita Coca, OD
Optometry
Dr. Margarita Coca, OD is an optometrist in Glendale, AZ.
3.3 Star Rating
Based on 7 reviews 3.3 Star Rating (7 reviews)
Practice
7700 W Arrowhead Towne Ctr Glendale, AZ 85308Compare Dr. Margarita Coca, OD with other Optometrists near you
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Dr. Coca's Reviews
Likelihood to recommend Dr. Coca
3.3
7 ratings, 7 with a written review
5 star | 57% | 57% |
4 star | 0% | 0% |
3 star | 0% | 0% |
2 star | 0% | 0% |
1 star | 43% | 43% |
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Dr Coca is extremely efficient and knowledgeable and I would highly recommend her services.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Bob Stratton – Jun 15, 2023
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Friendly Doctor
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Aug 16, 2022
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CAUTION: STAY AWAY FROM THIS DOCTOR AND STAFF!!!
Horrible, unprofessional staff, eg doctor! I had trouble scheduling and was treated so badly by the two Hispanic techs! The doctor initially gave me the wrong prescription when I asked her for even magnification. Upon calling back for flow up I had to wait ONE WEEK to see her wearing these contacts that have now caused an ulcer! I will be filing a report with the AZAGO for negligence and liability! With the new prescription, she refused to give me a trial sample to try for comfort.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Didn't trust the provider's decisions
Helpful
A – Jan 24, 2021
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I felt my exam with Dr Coca was WAY more thorough than the previous optometrist at Costco. I made an appt with her because I couldn't see with the prescription I received from the previous optometrist just 6 months prior. She got my prescription corrected, was very thorough (more so than the previous opt), answered all my questions - &, was just really nice in general, had a great demeanor & felt she genuinely cared about my eye health. I would highly recommend her & hope she stays with Costco.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Apr 10, 2019
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I was going to leave my own comment on how great Dr. Coca was, when I saw the previous email. I was an optician for 15 years and I was certified in the dispension of contact lenses. An O.D. cannot give samples that connect to an outside RX. Because contact lenses are medical devices, the O.D. with the samples would have to perform her/his own exam to determine if the RX, material, and fit of the lens are correct. Dr. Coca took the appropriate action and denied samples without performing an exam.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
4 others found this helpful
Helpful
Christopher C. in PEORIA, AZ – Dec 04, 2018
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We waited for an hour just to be told she is booked up for weeks. Poor customer communication and lack of customer consideration.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
1 other person found this helpful
Helpful
Klempner in Tolleson, AZ – Nov 03, 2018
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Went into her office today to book my first appointment & ask for contact samples while I wait for my prescription to come in stock. After being asked to wait to speak with the Dr. my husband and I waited 45 minutes to have the receptionist stand in front of me and say, “Um, yeah, the Dr. said no.” She did not speak with us after we waited for so long!! I have had Costco optometrist provide samples when they do not have the lens ordered in stock. She was the WORST Dr. we will NEVER USE her.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
2 others found this helpful
Helpful
Roach in Tolleson, AZ – Nov 03, 2018
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How was your experience with Dr. Coca?Overall Patient Satisfaction
7responses
Likelihood of recommending Dr. Coca to family and friends is 3.2857144 out of 5
About Me
biography
Dr. Margarita Coca, OD is an optometrist in Glendale, AZ.Optometry
Focus on Wet Macular Degeneration
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Locations
Practice
Tom Sowash OD & Associates PC7700 W Arrowhead Towne Ctr Glendale, AZ 85308
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