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Lena Grunloh

Lena Grunloh

Family Medicine

Lena Grunloh is a family medicine specialist in Franklin, IN. She is accepting new patients and telehealth appointments.

4.3 Star Rating
Based on 7 reviews 4.3 Star Rating (7 reviews)

Optum

990 E State Road 44 Franklin, IN 46131
Telehealth available
Patient Favorite Award

Lena Grunloh is a patient favorite Family Medicine Specialist

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Explains Conditions Well
    Patients said this provider explains conditions well. See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Trustworthy
    Patients said this provider is trustworthy. See reviews
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Lena Grunloh's Reviews

Likelihood to recommend Lena Grunloh

4.3
7 ratings, 6 with a written review
5 star
71%
71%
4 star
14%
14%
3 star
0%
0%
2 star
0%
0%
1 star
14%
14%

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Simply The Best
Very personable - Listens and provides top level care.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
JDorsey – Jun 15, 2023
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The Best
Lena is kind and thoughtful. She listens to you and plans a treatment program based on what she hears. I have complete confidence in her.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 28, 2023
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Thorough
Had my annual wellness check, got all my labs, etc. done prior to the visit. Went over results, discussed any existing issues/concerns I have. Provided solutions, suggestions to resolve/improve. Quite satisfied with her.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 31, 2023
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Lena has been my physician for over 6 or 7 months now. Lena has motivated me & held me accountable for managing my diabetes. She is a great motivator & very inspirational to me & an excellent physician. Lena has taught me me the correct way to manage diabetes thru exercise & healthy eating habits & to also take better care of myself. Lena does a fantastic job monitoring my diabetes disease. Best physician I've ever had in my life. Thank you for educating me on how to fight and conquer this silent killer ie. Type 2 Diabetes.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
David Olivo – Dec 21, 2022
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Ms. Lena Grunloh is an excellent provider whom I would not only recommend, but strongly advocate others to go see! My family and I recently moved from out of town, and Lena was highly recommended by friends who reside in the area. Lena made us feel right at home, and my wife and I could not be happier with our decision to choose her as our provider. She treats my entire family (myself, wife, kids) with an immense amount of compassion, understanding, and professionalism. Thank you Lena!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Jul 22, 2020
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Lena was not only my provider but she was also a friend of many years that INSISTED on being my PCP when I asked her if there were any physicians in the Franklin area that she recommended. A few weeks ago on a Saturday evening I was not feeling so hot & had symptoms similar to those associated with the coronavirus. After calling the main American Health Network line (which recommended that I contact my primary physician), I decided to personally reach out to Lena for assistance (as any friend would do). Instead of waiting to reply in a professional manner the next morning, she replied that evening with a very unprofessional & rude response that provided me with zero direction, guidance, or support. She said “sorry if you are sick,” and stated that she was “not my on-call provider.” She proceeded to terminate our patient-provider relationship leaving me with no PCP during this pandemic. If you are looking for a reliable, trustworthy & accountable provider, she is not the one for you.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Apr 17, 2020
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About Me

care philosophy

I am proud to be part of the Optum family of primary care doctors, specialists, and care teams focused on providing care for people ages 65+. At Optum, my team and I help you reach your personal health goals. We focus on your total well-being while...read more
  • Family Medicine

  • Geriatric Medicine

Patient Favorite Award

Lena Grunloh is a patient favorite Family Medicine Specialist

    Read our methodology

    Locations

    Optum

    American Health Network of In LLC990 E State Road 44 Franklin, IN 46131
    1