


Dr. Lawrence Lassa, OD
Optometry
Dr. Lawrence Lassa, OD is an optometrist in Odessa, TX.
2.3 Star Rating
Based on 12 reviews 2.3 Star Rating (12 reviews)
Practice
420 N Grant Ave Odessa, TX 79761At a Glance
- Easy Scheduling
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Dr. Lassa's Reviews
Likelihood to recommend Dr. Lassa
2.3
12 ratings, 10 with a written review
5 star | 33% | 33% |
4 star | 0% | 0% |
3 star | 0% | 0% |
2 star | 0% | 0% |
1 star | 67% | 67% |
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I dropped off my glasses in the first of October. It’s December and still nothing. I called they said they never got the frame in, but I really think they lost them and forgot. They had put me on hold forever, Now they are vacation and in here with no glasses and an old prescription that hurts my eyes.
What went well
- Office environment
What could be improved
- Difficult to schedule appointment
- Long wait times
Helpful
Marisol – Dec 22, 2023
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They say they take medicad but when you get there they dont take that kind of medicad. Should have a way to check before you go.
What went well
- Appointment scheduling
- Wait times
What could be improved
- I didn't feel respected
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
Helpful
May 25, 2023
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It's Never A super Long Wait They Plenty of options as To Frames I Adore the Facility an The assistants as well as The Eye Doctor him self of course.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Wait times
What could be improved
No results
Helpful
Brianna .B – Jan 11, 2022
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I have been seeing Dr. Lassa for a few years and he provided with eye drops prescription. I have always had a difficult time getting refills although I skeptical my appointments…except for COVID shutdown, but I did return when it slowed down. Now I need a refill and was told to have pharmacy fax the request…which I did- 3 times, once while I was on the phone. I offered to go pick it up, NOPE!!! Need pharmacy to fax request. What!!! I am willing to go pick it up in person but no! This makes no sense, I can’t do this power struggle. I will not go back. Do not recommend!
What went well
- Explained conditions well
- Staff friendliness
What could be improved
- Office environment
- Didn't listen or answer questions
Helpful
Jun 08, 2021
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Dr Lassa was the first dr that got me the right prescription. And I have been to several doctors in Odessa. The staff always is very helpful when we go and my family started going there a few years ago. We have no complaints.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Cassie – Mar 31, 2021
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If I could give this place no stars I would! I’ve been coming here for about 12 years and have always took my prescription somewhere else. However this time I chose to purchase from there store. And boy was that a mistake. Inconsistent in regards to my insurance, price, and time. I do not recommend purchasing from there store! Unfortunately after 12 years I have decided to change!
What went well
- Appointment wasn't rushed
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
2 others found this helpful
Helpful
Oct 12, 2020
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DO NOT GO HERE! This office is withholding my son's contact lens prescription from me even though it hasn't been a year. The front office girl says it's the doctors policy.
What went well
No results
What could be improved
- Didn't listen or answer questions
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
6 others found this helpful
Helpful
May 17, 2018
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Got to office before any other customers 30 mins early. Office staff allowed woman after us to jump in line. Was rude of the woman and office staff brushed it off. Everyone appointment was for 1 PM. My husband keep his appointment since off work to see Dr. I cancelled mine.
What went well
No results
What could be improved
- Staff wasn't friendly
6 others found this helpful
Helpful
Odessa, Tx – Mar 28, 2018
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Quick and easy. Honest. Does way better than the Walmart doctors. My contacts at Walmart made my eyes blood shot red. Lassa was able to provide me the prescription and contacts I needed.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
9 others found this helpful
Helpful
Kari in Midland, TX – Sep 04, 2016
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Withholding my prescription from me which is illegal in the State of Texas concerning Optometry. He's also vulgar and talked down toward his child clients saying "He hates them." Shocked me to hear that coming from his line of work.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
8 others found this helpful
Helpful
Sergio Cabezuela in Alpine, TX – Sep 01, 2016
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Leave a review
How was your experience with Dr. Lassa?Overall Patient Satisfaction
12responses
Likelihood of recommending Dr. Lassa to family and friends is 2.3333333 out of 5
About Me
biography
Dr. Lawrence Lassa, OD is an optometrist in Odessa, TX.Optometry
Focus on Wet Macular Degeneration
Locations
Practice
Office420 N Grant Ave Odessa, TX 79761