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Kristin Massey, APN

Kristin Massey, APN

Family Medicine

Kristin Massey, APN is a family medicine specialist in Smithton, IL. She is affiliated with Memorial Hospital Belleville. She is accepting new patients and telehealth appointments.

4.1 Star Rating
Based on 18 reviews 4.1 Star Rating (18 reviews)

BJC Medical Group Family Medicine at Smithton

4017 State Route 159 Ste 101 Smithton, IL 62285
Telehealth available
(618) 257-2875

At a Glance

  • Explains Conditions Well
    Patients said this provider explains conditions well. • See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ • See hospitals
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Kristin Massey's Reviews

Likelihood to recommend Kristin Massey

4.1
18 ratings, 5 with a written review
5 star
72%
72%
4 star
6%
6%
3 star
0%
0%
2 star
6%
6%
1 star
17%
17%

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Excellent Care
Just doesn't rush in and out. Kristin makes you feel comfortable and listens, spending time with you. I'm so glad I switched physicians.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 03, 2022
×Post a ResponseAre you Kristin Massey?
She is amazing! I wouldn't trust anyone else with my health issues :) 5 star recommendation
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Stephanie V – Feb 12, 2021
Hi, Stephanie, thanks so much for taking the time... Read More
×Post a ResponseAre you Kristin Massey?
Kristen cares! She is patient and she listens.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Karen in Belleville, IL – Nov 09, 2018
×Post a ResponseAre you Kristin Massey?
She is a caring person, she ask about how you feel about your care and how you feel about your self, I am comfortable with her makes it easy to talk if you are comfortable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Earline Jef in Belleville, IL – Nov 15, 2016
×Post a ResponseAre you Kristin Massey?
She Is a very very good nurse and can't go wrong with her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
arza mumma in Belleville, IL – Jun 03, 2016
×Post a ResponseAre you Kristin Massey?

Leave a review

How was your experience with Kristin Massey?

Know Before You Go

About Me

biography

Kristen Massey, ANP is a certified Adult Nurse Practitioner. She provides primary medical care including diagnosis, treatment and preventative care. Kristen's practice is part of BJC Medical Group of Illinois, a well-established, multi-specialty physician group.

  • Family Medicine

  • Nursing (Nurse Practitioner)

  • Internal Medicine

  • Central Methodist University

    Undergraduate School, 2008

Online Care for Prescription Refills (Sponsored)

Locations

BJC Medical Group Family Medicine at Smithton

Family Medicine at Smithton4017 State Route 159 Ste 101 Smithton, IL 62285
1

Affiliated Hospitals

  • Memorial Hospital Belleville

    4500 Memorial Dr
    Belleville, IL 62226
    Recipient of 3
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Outstanding Patient Experience Award™ (2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    81%
    Patients said that nurses always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality