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Kristen Mahurin, FNP-C

Kristen Mahurin, FNP-C

Family Medicine

Kristen Mahurin, FNP-C is a family medicine specialist in Plano, TX. She is accepting new patients and telehealth appointments.

3.9 Star Rating
Based on 7 reviews 3.9 Star Rating (7 reviews)

Village Health Partners

5655 W Spring Creek Pkwy Ste 200 Plano, TX 75024
Telehealth available

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Kristen Mahurin's Reviews

Likelihood to recommend Kristen Mahurin

3.9
7 ratings, 4 with a written review
5 star
71%
71%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
29%
29%

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Dissmissive
She did not listen to me. Extremely dismissive doctor who did not listen to my concerns. Saw another doctor and thank god I did. Rude and unprofessional. I suggest u find someone else
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Jan 05, 2024
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She listened to my concerns and did an very thorough exam and even referred me to physicians for annual visits.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dec 27, 2021
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When I have actually seen Kristen, she has always been pleasant and there was not a long wait. However, there seems to be a problem with scheduling and general customer service. I had 4 separate appointments canceled over a 5 month period, thus I was never able to see Kristen. I have asthma and when trying to refill my inhaler was told I had to come in or do without. When I stated I simply didn't have time right now, which is why I tried for 5 months prior to...there was no response. I stated I'd just find an urgent care clinic that could see me after hours and received "Okay. Have a nice day" as a response. I will not return to this office and will be making certain all parties I know are aware of how patients are treated at this office. It is pretty upsetting that my ability to breathe is less important than billing for an unnecessary office visit.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
Helpful
Sep 09, 2019
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Kristen is great. She is attentive and really cares for her patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Brandy Lachney in Longview, TX – Nov 14, 2016
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About Me

biography

Kristen Mahurin is a certified Family Nurse Practitioner, at Village Health Partners. She brings to us more than 25 years combined nursing experience and has practiced as a nurse practitioner in family medicine for 9 years. Kristen sees patients...read more
  • Family Medicine

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Locations

Village Health Partners

West Plano Medical Village5655 W Spring Creek Pkwy Ste 200 Plano, TX 75024
1
  • Call
  • Fax
  • Hours
    • Mon: 7:00am - 7:00pm
    • Tue: 7:00am - 7:00pm
    • Wed: 7:00am - 7:00pm
    • Thu: 7:00am - 7:00pm
    • Fri: 7:00am - 5:00pm
    • Sat: 8:30am - 1:30pm
    • Sun: 1:00pm - 4:00pm
  • Directions