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Exceptional staff

DR. Basinger is very knowledgeable, friendly, puts patient at ease, answer all question with excellent command of the topics discuss as they relate to eye health and disease. He educates as well provides care. His staff is very friendly and accommodating. Overall, a pleasure to see all of them. Their professionalism is outstanding.

What went well

I felt respected
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

Victoria Surdulescu – Jul 26, 2024

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Great personality and always takes time to explain. He even took a photo with his phone once, so I could see what he saw in my eye.

What went well

Listened & answered questions
Explained conditions well
Appointment wasn't rushed

What could be improved

No results

Helpful

Jul 03, 2020

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I've never been to more efficient and friendly medical office. Everyone was professional and polite. Newest technology. You can buy glasses on site, no need to travel somewhere else. I'm thrilled to have found Dr. Keith Basinger.

What went well

No results

What could be improved

No results

Helpful

Feb 19, 2020

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Dr. Basinger saw me on very short notice, when he could have been heading for home, and spent a lot of time explaining my eye pain and what to do about it. He is kind, gentle, and has excellent clinical skills. I highly recommend him.

What went well