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Karen MacKenzie, MFT

Karen MacKenzie, MFT

Marriage & Family Therapy

Karen MacKenzie, MFT is a marriage & family therapist in Rancho Cucamonga, CA.

3 Star Rating
Based on 2 reviews 3 Star Rating (2 reviews)

Practice

8253 White Oak Ave Rancho Cucamonga, CA 91730

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Karen MacKenzie's Reviews

Likelihood to recommend Karen MacKenzie

3.0
2 ratings, 2 with a written review
5 star
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4 star
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3 star
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1 star
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Hands down the best counselor I have seen in my entire life. I feel like I have finally found someone that understands how to help me heal and work thru what I need to work thru. She is absolutely amazing and so incredibly kind. Very non judgmental! As far as the review that was left for her with a 1 star it seems like that's a personal thing because she called me back (and its rude to just miss appointments no matter the circumstance). She works part time which I love because I feel like she is just so alert and able to listen to me where as previous counselors that I saw seemed exhausted from their days lol.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Chanel – Jul 02, 2019
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I am very disappointed in Karen's followup. I have tried communicating with her leaving messages and sending texts messages. No response. I had missed two appointments because I was care giver for my father who had vascular dementia. I am the primary care giver and had asked for consideration for those appointments. There was also an appointment that was scheduled for 10.10 that I never made because my father had just passed away which was billed to my insurance. Please do not go see her.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Mary in Rancho Cucamonga, CA – Feb 01, 2019
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About Me

biography

Karen MacKenzie, MFT is a marriage & family therapist in Rancho Cucamonga, CA.
  • Marriage & Family Therapy

Locations

Practice

Sofia Firoz M.D. Inc8253 White Oak Ave Rancho Cucamonga, CA 91730
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