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Dr. Julie Tonnu, OD

Dr. Julie Tonnu, OD

Optometry

Dr. Julie Tonnu, OD is an optometrist in San Juan Capistrano, CA. She is accepting new patients.

3.5 Star Rating
Based on 8 reviews 3.5 Star Rating (8 reviews)

Practice

33961 Doheny Park Rd San Juan Capistrano, CA 92675

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Friendly Staff
    Patients said the staff was friendly. See reviews
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Dr. Tonnu's Reviews

Likelihood to recommend Dr. Tonnu

3.5
8 ratings, 7 with a written review
5 star
63%
63%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
38%
38%

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Great Experience
She is thorough, encouraging, & enjoys giving eye care that is needed to anyone fortunate enough to be in her care.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sue – Dec 01, 2023
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5 stars!
Wonderful. I had gotten a new prescription from someone else at Costco optometry just under 90 days before, but because of Thyroid Eye Disease my vision suddenly became intolerable due to double vision. I went back to Costco and explained that it wasn't their fault that my eyes changed so drastically, but I couldn't wear my new glasses at all. Dr. Julie Tonnu spent an extended amount of time fitting me with a new prescription with prisms to correct the double vision, as suggested by my Opthalmologist. She did not charge me for a new exam, and Costco made my new glasses with prisms without any additional charge. I highly recommend Dr. Tonnu and Costco Optical!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
JCB – Sep 04, 2023
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Warning - Do Not Go To Her
Absolutely terrible optometrist. I had 4 revisions, she could not get my prescription right. I even brought in my old contact lenses for her to compare, so she had a baseline. Each prescription was HORRIBLE! I could not see to walk. How could she get it so wrong? She even charged me the 4th time for HER mistake. You have been warned. Do not see her.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Jun 28, 2023
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Rushed and changes price
I went for an eye exam because my eyesight was getting worse. I checked the box that I didn’t want the dilation for extra $22. During the exam, Dr Tonnu said she couldn’t do anything about correcting my current prescription even though it is very low. She wanted to dilate my eyes to check the back and I consented. When I checked out, she had changed the price from $22 to $29 and charged me $120 for what should have been $86. When I questioned it, she said that’s the way it was. She also said she was planning to give me a follow appointment for free but now she wasn’t going to. I asked for a refund and won’t go back again. Don’t go here.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Nov 05, 2022
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She rushed me through, and decided we were done despite me telling her it didn't seem quite right. I went because I was out of contacts. After a couple weeks later using the contacts and glasses prescription she changed it to, I went to another place and got an exam done. My prescription was the same as before I had gone to Dr Tonnu. I inquired with Dr. Tonnu regarding a refund (not for the prescription contacts or lenses, but only for her inaccurate exam, which she ended early despite my concerns. Immediate necessity and the fact I have grown up being told that professionals know best, I.E. if the optometrist insists that it is accurate and done, then in this case I rationalized the slight blurriness as irritation from having taken out and out in contacts so many times, but that was because I was trusting her 'professional judgement' and assuming fault in my own.), her response was that she would not refund my exam, except for 30$, because I used her prescription to buy contacts.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Max – Dec 02, 2021
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Calm, thorough, intelligent, and caring. A great find in this lovely town ~
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
RES – Dec 01, 2021
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Dr. Tonnu is very professional and thorough. She always spends extra time with you if needed. She is the optometrist for my entire family.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Carrie Lyons – Jul 01, 2021
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About Me

biography

Dr. Julie Tonnu, OD is an optometrist in San Juan Capistrano, CA. She is accepting new patients.
  • Optometry

  • New England College Of Optometry

    Medical School
  • University Of California At San Diego

    Undergraduate School, 1997
  • English

  • Spanish

Focus on Diabetic Macular Edema

Locations

Practice

Julie Tonnu Od, Inc.33961 Doheny Park Rd San Juan Capistrano, CA 92675
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