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Joan Mance, FNP-BC

Joan Mance, FNP-BC

Nursing (Nurse Practitioner)

Joan Mance, FNP-BC is a nurse practitioner in Albany, NY. She is accepting new patients and telehealth appointments.

3.3 Star Rating
Based on 23 reviews 3.3 Star Rating (23 reviews)

Urgent Care Centers of Community Care Physicians, P.C.

391 Myrtle Ave Ste 5 Albany, NY 12208
Telehealth available

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Joan Mance's Reviews

Likelihood to recommend Joan Mance

3.3
23 ratings, 11 with a written review
5 star
57%
57%
4 star
0%
0%
3 star
0%
0%
2 star
4%
4%
1 star
39%
39%

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Dismissive & Rude
Does not listen to the patient. I do not trust her diagnostic capabilities. Seems much more concerned with being right than finding out what the patient's needs are.
What went well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Sam- – Sep 10, 2023
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Joan Mance is the best nurse practitioner in the Albany area. She is extremely informed and you can tell she wants to help people and loves what she does. She is very intelligent and really wants to help you feel your best. I always recommend her to my friends who need a new FNP!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 06, 2021
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Joan has been my provider for years and I can't say enough about her. You can tell she cares and does her job with such professionalism. So glad to have her! Recommended all my friends and family to her.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
lpr09 – Sep 30, 2020
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I had my first appointment with Joan Mance after my primary care physician moved to a new position. I found her to be friendly, informed, and easy to talk to.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jul 31, 2020
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She walked in the room and immediately things went south. She started asking me questions and when I began to answer her she kept interrupting and speaking over the top of me. She had no interest in my concerns. She gave me an incorrect diagnosis and put me on a medication that I can’t have. Also, she asked for the dates of a bunch of different vaccines. When I told her I had to check real quick she says “if you can’t remember the dates that means you must need them.” And she left the room to go get vaccines. Turned out I didn’t need them. I just had them months prior. If she let me finish or if she looked at my chart she would be able to see that. I am happy she is no longer with my practice, but she shouldn’t be practicing at all.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
7 others found this helpful
Helpful
KR – Feb 16, 2020
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She was very approachable and intelligent. She had a wealth of knowledge that comes with her experience. She took the time to explain the potential diagnoses in depth and using layman’s terms when needed. She not only took her time but she answered questions and was engaged. She also cares about other matters other than medical, we spoke about my schooling and it was a genuine care. I now take my brother to see her as I have not come accross a provider who can match up with Dr. Mance
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Latham , NY – Jun 22, 2018
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Met with Joan Mance for the first time last week for a problem. When she walked in the room right away stated that she had read my chart the night prior. Didn’t want to listen to my problem, but decided that I needed a certain medication that I was ALREADY taking - so much for reading my chart!
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
Troy, NY – Jun 19, 2018
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Dr. Joan Mance, FNP-BC Saw me on 5-20-18 and issued me a prescription that I told her I could not take. I confirmed this when I got home and called her office for an alternate medicine. Her nurse took a message. it is now 5-21-18 and still no new prescription was issued. A TOTAL WAIST OF MT TIME
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
8 others found this helpful
Helpful
Glenmont, NY – May 21, 2018
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I appreciate the candor and professionalism
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
VBRDTR in NY – Jan 06, 2017
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I have been seeing Dr. Mance for a couple of years now. She is a great listener, understanding and helpful. She is easy to talk to and feels she is straight forward and knowledgeable. Love her!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Donna B in Albany, NY – Aug 22, 2016
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I found this provider to be very cold and distant. She was unfriendly (the patient was my daughter, a 14 year old) and as this was an initial visit, I would've thought she would do a more thoroough exam and make an effort.
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
13 others found this helpful
Helpful
LG in Albany, NY – Jul 27, 2016
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About Me

biography

Joan Mance, BS, MS, APRN-BC, FNP is a Family Nurse Practitioner. She is board certified in family practice by the American Nurses Credentialing Center. Joan received her Bachelor of Science degree from the State University of New York at Utica...read more
  • Nursing (Nurse Practitioner)

  • Russell Sage College

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Locations

Urgent Care Centers of Community Care Physicians, P.C.

Urgent Care Center of Albany391 Myrtle Ave Ste 5 Albany, NY 12208
1

Latham Medical Group, Community Care Physicians, P.C.

Latham Medical Group713 Troy Schenectady Rd Ste 224 Latham, NY 12110
2
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Urgent Care Center of Community Care Physicians

Urgent Care Center of Latham711 Troy Schenectady Rd Ste 102 Latham, NY 12110
3
  • Call
  • Fax
  • Hours
    • Mon: 5:00pm - 11:30pm
    • Tue: 5:00pm - 11:30pm
    • Wed: 5:00pm - 11:30pm
    • Thu: 5:00pm - 11:30pm
    • Fri: 5:00pm - 11:30pm
    • Sat: 10:00am - 7:30pm
    • Sun: 10:00am - 7:30pm
  • Directions

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