background
background
Dr. Jessica Hillner, OD

Dr. Jessica Hillner, OD

Optometry

Dr. Jessica Hillner, OD is an optometrist in Kansas City, KS. She is accepting new patients.

4.9 Star Rating
Based on 86 reviews 4.9 Star Rating (86 reviews)

Practice

11010 Haskell Ave Kansas City, KS 66109
Patient Favorite Award

Dr. Hillner is a patient favorite Optometrist

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Recent Reviews
    Reviews made in the last 30 days. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
ADVERTISEMENT
healthgrades-rx

Save money with free prescription discounts

Optum Perks and Healthgrades are subsidiaries of RVO Health.

Experience Check

Search for experience in a specific area

Insurance Check

Search for your insurance carrier and choose your plan type

Dr. Hillner's Reviews

Likelihood to recommend Dr. Hillner

4.9
86 ratings, 67 with a written review
5 star
93%
93%
4 star
3%
3%
3 star
1%
1%
2 star
1%
1%
1 star
1%
1%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

She was great!
She made me feel comfortable and answered all my questions. Very pleasant
What went well
No results
What could be improved
No results
Helpful
Apr 23, 2025
×Post a ResponseAre you Dr. Hillner?
Great eye doctor
Dr Hilner always takes time to clarify any changes from the year before
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 13, 2025
×Post a ResponseAre you Dr. Hillner?
The staffing was great. got there early so they got me in and out. think i just sat down for like 2-3 minutes before the exam. Dr. Willer was quick and thorough. pleasant and easy to talk with.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mar 07, 2025
×Post a ResponseAre you Dr. Hillner?
Quick and Efficient
Dr. Hillner did a quick, but thorough, exam. She eased my fears about borderline glaucoma, which a previous optometrist had inaccurately diagnosed, as well as gave me a new prescription, which may have also been slightly off at my previous doctor's visit. She is super friendly and knowledgeable.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Feb 28, 2025
×Post a ResponseAre you Dr. Hillner?
Dr. Hilner was very thorough and helpful.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tom McMillan – Feb 24, 2025
×Post a ResponseAre you Dr. Hillner?
Excellent provider, listens to concerns
Prompt attention by the front desk staff. Quick service by the tech. Dr Hillner explained the need for progressive eye glasses. She also modified by contact lens prescription to accommodate my high computer use.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cynthia C – Feb 18, 2025
×Post a ResponseAre you Dr. Hillner?
Dr Hillner and the staff were thorough and kind
The staff made me feel welcome and helped me since I was a new patient. They explained each step during the appointment. They were very respectful and the appointment was not rushed.
What went well
  • I felt respected
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 13, 2024
×Post a ResponseAre you Dr. Hillner?
Dr. Hillner is definitely highly recommended.
Upon arriving early received a warm, friendly welcome from Carrie at the front desk who promptly took care of required requirements for my annual routine eye exam in an efficient professional, and respectful manner then advised me on the diagnostic procedures for the visit and who would be conducting my exam. After waiting a few minutes Dr. Hilner's colleague, Valerie welcomed and led me to an examination room where multiple eye exams were conducted respectfully in a relaxing and, professional manner. After comprehensive eye exams were completed Valerie advised me that Dr. Hillner would be in shortly, to review the initial results. Dr. Hillner arrived promptly and after reading the diagnostic results conducted further tests before explaining the results of the eye exam and advising me of any potential future concerns. This was a wonderful visit and pleasant experience.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dr. Alan Douglas – Oct 12, 2024
×Post a ResponseAre you Dr. Hillner?
Extremely Thorough
Dr. Hilner is extremely thorough and makes sure that all your concerns and needs are met. I have worn glasses for over 40 years and she is by far the best eye doctor I have had that makes sure my vision is adequately corrected as well as any medical concerns regarding my eyes are rectified. I highly recommend her.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Shakeva – Sep 12, 2024
×Post a ResponseAre you Dr. Hillner?
I’ve been going to Discover Vision for years and have never had a bad experience. Staff and Doctors are very friendly and professional.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 14, 2024
×Post a ResponseAre you Dr. Hillner?
Diligent and Detailed
I have seen Dr. Hillner for my eye care for several years, she always shows true concern for the health and care of my vision and my eyes. When she feels I need a specialist, she does not hesitate to recommend a skilled and competent professional. I’ve no plans to go anywhere else.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Susan Collins – Apr 12, 2024
×Post a ResponseAre you Dr. Hillner?
Been seeing her for many years now and like her a lot. Recommend her.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 02, 2024
×Post a ResponseAre you Dr. Hillner?
Eye Dr
Always professional, knowledgeable and friendly
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 06, 2024
×Post a ResponseAre you Dr. Hillner?
Eye exam
It had been over two years since my last eye exam. Dr. Hilner and team am did a great job. I highly recommend.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kristofer White – Dec 12, 2023
×Post a ResponseAre you Dr. Hillner?
Always Advocate for yourself
Dr. Hillner could not get my prescription correct and seemed annoyed that I advocated for myself that something was not right. Took multiple visits and another doctor to get it right. Dr. Hillner was not very understanding, compassionate or helpful to get the situation resolved. I now avoid getting an appointment with her. Beware if you are new to DV at the Legends. I am surprised by how many positive reviews she did have as I got the worst side of her and a very sour experience.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
Helpful
Advocate – Nov 09, 2023
×Post a ResponseAre you Dr. Hillner?
Excellent eye care professional
Courteous and well trained staff, appointment time maintained and great care provided.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 25, 2023
×Post a ResponseAre you Dr. Hillner?
Dr. Hiller & staff were exceptional.
Dr. Hillner and her staff were very professional and explained my eye exam, tests and procedures very clearly.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Pam – Oct 10, 2023
×Post a ResponseAre you Dr. Hillner?
Great Experience
From the moment I arrived until I left my visit to Dr. Hilner and staff was wonderful! Dr. Hilner is great with patients. She takes time to explain eye conditions and what they mean to your quality of life. An excellent doctor. I have been going to her for years!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Margaree – Sep 29, 2023
×Post a ResponseAre you Dr. Hillner?
Worked me in
I needed to see an eye doctor immediately, and I was lucky to get an appointment with Dr Hillner at Discover Vision The Legends. The entire staff was great. Dr was fast and professional. I’m a Discover fan!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ronda C – Mar 24, 2023
×Post a ResponseAre you Dr. Hillner?
Quick and painless
Very friendly staff, professional exam. Didn't have to wait for exam, felt like they were very efficent. Won't hesitate to have one next year.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dee – Feb 22, 2023
×Post a ResponseAre you Dr. Hillner?

Leave a review

How was your experience with Dr. Hillner?

About Me

biography

Dr. Jessica Hillner, OD is an optometrist in Kansas City, KS. She is accepting new patients.
  • Optometry

Patient Favorite Award

Dr. Hillner is a patient favorite Optometrist

    Read our methodology

    Locations

    Practice

    Eye Care LLC11010 Haskell Ave Kansas City, KS 66109
    1
    • Call
    • Fax
    • Hours
      • Mon: 8:00am - 7:00pm
      • Tue: 8:00am - 5:00pm
      • Wed: 8:00am - 5:00pm
      • Thu: 8:00am - 7:00pm
      • Fri: 8:00am - 5:00pm
      • Sat: 8:00am - 12:00pm
      • Sun: closed
    • Directions

    Practice

    Eye Care LLC9401 N Oak Trfy Ste 200 Kansas City, MO 64155
    2

    Practice

    Office4801 S Cliff Ave Ste 100 Independence, MO 64055
    3