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Dr. Jennifer Khem, OD

Dr. Jennifer Khem, OD

Optometry

Dr. Jennifer Khem, OD is an optometrist in Montebello, CA. She is accepting new patients.

4.8 Star Rating
Based on 18 reviews 4.8 Star Rating (18 reviews)

Practice

2156 Montebello Town Ctr Montebello, CA 90640

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Dr. Khem's Reviews

Likelihood to recommend Dr. Khem

4.8
18 ratings, 13 with a written review
5 star
94%
94%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
6%
6%

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I came in for an eye exam and the exam was $99. Dr. was so patient an nice. Affordable, great staff, cool space and it's perfect. They've got a lot of designer frames too. Easy to find inside the mall too.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cesar – Mar 15, 2021
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Absolutely incredible service, the staff is super friendly and helpful. Well stocked with contacts and huge selection of glasses. Will definitely be back!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Andre – Mar 15, 2021
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Such a nice staff. The Dr is so sweet. Cool technology too. Definitely recommend it to anyone!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sabrina – Mar 15, 2021
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Dr. Khem was so lovely and attentive to my concerns. Explained everything well and was so patient with my kids. Dr. was awesome!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Natalie M – Mar 15, 2021
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Dr Khem does outstanding work, I highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sep 24, 2019
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Wish I had found this office SOONER!! Highly recommend this office to anyone! Dr. Khem takes the time to make sure everything is right, she made my daughter feel comfortable. She is soo good with kids! The one thing I remembered from going to the doctor's office was getting toys after going to the dentist and sadly no one does it anymore, BUT they brought back the PRIZE box which my daughter loved!! She is happy with her new glasses and SLIME. The small details like that made our experience AWESOME! Everyone is nice, honest and helpful. A wholesome office and I will only be coming here.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Annette in Montebello, CA – Jul 01, 2019
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Dr. Khem had a cold demeanor during my visit. She spoke softly but seemed to get irritated when I had a few questions about my eye condition. I felt she didn’t take the time to talk to me as a patient nor alleviate my concerns. I would recommend looking for a second opinion if you are looking for anything more than a prescription.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Marie in Alhambra, CA – Jun 06, 2019
Hi Marie, Upon further investigation. I believe... Read More
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Dr. Khem was patient and great with my son who is 6. I came to her for a third opinion from Kaiser twice since I felt uneasy that they were taking my son's lazy eye seriously because they just said everything is good and see you back in a year without explaning too much. she prescribed him new glasses, had us patch one of his eyes to make the weak eye strong and EXPLAINED why and what the plan was. My son also loved her. She has a special way with kids and you can tell that she really cares.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Maria Alvarez in Monterey Park, CA – Apr 18, 2018
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My prescription was accurate and she recommended what I needed at the computer. Dr. Khem is nice and personable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Roberto in Whittier, CA – Apr 08, 2018
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Had my exam first then brought my daughter in specifically to see Dr. Khem because of her kind demeanor and patience. She was great with my daughter and showed so much patience for her. She even took off her white coat at the beginning of the exam and let my daughter be the "doctor" to ease the apprehension my daughter had. Btw, my daughter is a 9 year old special needs child who is prone to severe anxiety attacks. Never had any doctor who knew how to handle the situation. Ended in all smiles!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Grace in Manhattan Beach, CA – Aug 05, 2017
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Dr. Khem and office staff were extremely patient and encouraging to my 13 year old who is a first time contact lens user. Dr. Khem explained everything in layman's terms that were easy for us to understand and was very supportive.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Ellen B. in Toluca Lake, CA – Aug 05, 2017
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I had a very quick eye exam with Dr. Khem who is absolutely delightful and is someone who sincerely cares for your vision! Highly informative and didn't miss a beat. I will be bringing my family in to see her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Cyril in Brentwood, CA – Aug 05, 2017
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The best eye doctor I've ever had and the most thorough eye exam I've ever had. Dr. Khem took the time out to explain everything to me. Had a great experience, she was patient, informative and knowledgeable. You can tell she truly cares about your vision and eye health. She took the time out to do a bit of extra testing and explained all my options and what she recommended, all it in a way that I could understand. I feel confident that I'm getting the best eye care with her!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
7 others found this helpful
Helpful
Sarah in Redondo Beach, CA – Apr 20, 2017
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About Me

care philosophy

Our mission is simple yet powerful: Helping you see better to live better. Our highest priority is the well-being of the people we serve. We strive for this by listening to you, by constantly honing our innovation edge while executing with integrity and excellence.

We are EYE PEOPLE.

biography

Dr. Jennifer Khem is a therapeutic and glaucoma certified optometrist (TLG). She earned her Doctor of Optometry degree from the University of California, Berkeley School of Optometry where she graduated with the highest distinction of Clinical...read more
  • Optometry

  • Cornea & Contact Management

  • Pediatric Optometry

  • Department Of Veterans Affairs Hudson Valley Healthcare System

    Residency Hospital
  • State University Of New York / College Of Optometry

    Residency Hospital
  • University Of California At Berkeley / School Of Optometry

    Medical School
  • University Of California, Berkeley School Of Optometry

    Undergraduate School
  • University Of Texas / Austin Campus

    Undergraduate School
  • University Of Texas At Austin

    Undergraduate School

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Locations

Practice

Eye People Optometry Inc.2156 Montebello Town Ctr Montebello, CA 90640
1
  • Call
  • Fax
  • Hours
    • Mon: 10:00am - 9:00pm
    • Tue: 10:00am - 9:00pm
    • Wed: 10:00am - 9:00pm
    • Thu: 10:00am - 9:00pm
    • Fri: 10:00am - 9:00pm
    • Sat: 10:00am - 9:00pm
    • Sun: 11:00am - 7:00pm
  • Directions

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