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Dr. Jay Heilmann, OD

Dr. Jay Heilmann, OD

Optometry

Dr. Jay Heilmann, OD is an optometrist in Milwaukee, WI. He is accepting new patients and telehealth appointments.

5 Star Rating
Based on 276 reviews 5 Star Rating (276 reviews)

Milwaukee Eye Care

1684 N Prospect Ave Milwaukee, WI 53202
Telehealth available
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Patient Favorite Award

Dr. Heilmann is a patient favorite Optometrist

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

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Dr. Heilmann's Reviews

Likelihood to recommend Dr. Heilmann

5.0
276 ratings, 217 with a written review
5 star
99%
99%
4 star
1%
1%
3 star
0%
0%
2 star
0%
0%
1 star
0%
0%

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Everyone was very professional. The wait time to be seen was not long. I have been going here for years. Pleasant and friendly staff. They answer questions you may have in a way I can understand. Definitely recommend them.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 26, 2025
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Glaucoma update
Excellent!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 25, 2025
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Dr. HEILMANN
Dr. Heilmann always provides excellent care. He is personable, pleasant, professional, and keeps me well informed about my vision and the health of my eyes. I have been his patient for decades and in all that time I can always count on Dr. Heilmann.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
Helpful
Apr 20, 2025
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Milwaukee Eye Care-Bayside
Excellent service no waiting appointment moved along smoothly. Open to any questions one may have about their eyesight.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 14, 2025
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Excellent doctor
Always does a fantastic job. Very thorough and listens to what you have to say. Never had a bad appointment.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 12, 2025
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The doctor was very thorough and clearly explained all of the steps in the exam.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 12, 2025
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MILWAUKEE EYE CARE
Last year, I had surgery on my right eye by Dr. Edmonds. This was a total success! I have been seen by Dr. Heilmann a number of times. Yesterday, I saw him for the “Floaters” in my left eye. Throughout all of this, I have had Excellent experiences with all of the staff at Milwaukee Eye Care. I have had many surgeries throughout my life and my right eye surgery by Dr. Edmonds was the only procedure that actually worked! Dr. Heilmann is so professional and “Down To Earth”! He explained everything in “Simple Terms” about “Floaters”. I have had many, many doctors in my life and he is the best!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 10, 2025
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Awesomeness!
I found the staff to be very friendly and professional. Dr. Heilmann is awesome! I have been going to him for quite sometime, and he is very patient with me. He patiently listens to all my concerns and addresses any questions I have regarding treatment for my severe dry eyes.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mary Brister – Mar 22, 2025
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Highly recommend!
Excellent service. Caring professional.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Mar 22, 2025
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Staff friendly and efficient
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 13, 2025
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Dr. Heilmannn is a great doctor.
I always appreciate meeting with Dr. Heilmann for my annual eye exam.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
John – Mar 04, 2025
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Had a great eye check plus
Had scratched the white of my eye while taking my contact lens out. By the time I saw Dr. Heilmann my eye was pure red. Little nervous about it and he said it probably was 2 drops of blood in my eye but looked awful but nothing wrong.
What went well
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 03, 2025
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Dr. Heilmann
Dr. Hermann is fabulous. Been going to him for many years.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 03, 2025
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It was fine.
What went well
No results
What could be improved
No results
Helpful
Jon Kaml – Feb 21, 2025
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Annual Check
Efficient intake and vision tests. Dr. H was proficient and professional
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 13, 2025
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He's great.
He was very thorough.
What went well
  • I felt respected
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
Feb 10, 2025
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Straight A Appointments
The staff is courteous, respectful and understanding. Dr. H. is one heck of a doctor. He explains everything in detail, allows you to ask questions pertaining to your eye health. I strongly recommend this business to anyone in need of eyecare.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mon Cee – Jan 31, 2025
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Very likely.
He tested my eyes well, and he is keeping my eyes on the improve.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Henry Bruce Soto – Jan 30, 2025
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Best optometrist
Professional, detailed, clear exolanations and very kind
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Pam – Jan 28, 2025
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Very impressed
I was impressed by Dr Hellmann’s thoroughness. He listened and took time with me. I highly recommend him.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 24, 2025
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Eye Health Spotlight

About Me

care philosophy

Dr. Jay Heilmann and the team at Milwaukee Eye Care believe in compassionate and individualized care for every patient. With his expertise and commitment to excellence in optometry, Dr. Heilmann strives for the highest quality of care possible....read more

biography

Dr Heilmann is a primary eye care specialist and is a native of Green Bay, WI. He earned his undergraduate degree in microbiology at the University of Minnesota-Minneapolis, and his Doctor of Optometry degree from Illinois College of Optometry...read more

  • Optometry

  • Illinois College Of Optometry

    Medical School

  • University Of Minnesota

    Undergraduate School
American Board of Optometry®
American Board of Optometry
- 
Optometry†
†Self designated 
Patient Favorite Award

Dr. Heilmann is a patient favorite Optometrist

  • Achievement Award for Optometric Excellence, 1980s

  • Beta Sigma Kappa Academic Honor Society, 1980s

Read our methodology

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Locations

Milwaukee Eye Care

East Side Office1684 N Prospect Ave Milwaukee, WI 53202
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions
Brookfield Office17280 W North Ave Brookfield, WI 53045
2
  • Call
  • Fax
  • Hours
    • Mon: open 24 hours
    • Tue: open 24 hours
    • Wed: open 24 hours
    • Thu: open 24 hours
    • Fri: open 24 hours
    • Sat: open 24 hours
    • Sun: open 24 hours
  • Directions

Milwaukee Eye Care

Bayside Office8909 N Port Washington Rd Unit 210 Bayside, WI 53217
3
  • Call
  • Fax
  • Hours
    • Sat: closed
    • Sun: closed
  • Directions

Compare Dr. Jay Heilmann, OD with other Optometrists near you

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See all Optometrists / Eye Doctors in Milwaukee, WI