Dr. Janthony Chapman, OD

Dr Chapman has been great in the past, but I am not sure I will return after this last visit. We had two appointments back to back, and they processed us quickly and had us in rooms. However, they did not verify my client's insurance, so they did that while Dr. Chapman saw me. They never checked my old glasses for my rx, so after Dr. Chapman saw me, he said he would get that and let me know. My client needed glasses, so their pitch was $150 if you picked from their selection of frames. We chose two and had been told by the dr they would be ready same day or next day. A week out, I was notified by the office that they received one set of lenses and one pair is ready but the frames don't match the lenses they sent and we needed to come pick another pair. We don't live nearby. I feel like they wanted to dump cheap frames that were old and couldn't sell and made lots of promises they could not keep. Dr Chapman never followed up with instructions, warnings or treatment for me.