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Janna Mustafina

Janna Mustafina

Nursing (Nurse Practitioner)

Janna Mustafina is a nurse practitioner in Frederick, MD. She is accepting new patients and telehealth appointments.

3.7 Star Rating
Based on 24 reviews 3.7 Star Rating (24 reviews)

Practice

176 Thomas Johnson Dr Ste 203 Frederick, MD 21702
Telehealth available

Experience Check

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Janna Mustafina's Reviews

Likelihood to recommend Janna Mustafina

3.7
24 ratings, 20 with a written review
5 star
54%
54%
4 star
17%
17%
3 star
0%
0%
2 star
0%
0%
1 star
29%
29%

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Abrasive and unresponsive via telehealth.
What went well
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
Helpful
Probat – Feb 07, 2025
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Great doctor!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Marcy – Dec 21, 2023
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Very helpful, professional and kind. Very quick in responding I was very pleased
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Cindy Lorz – Aug 03, 2023
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5 Stars not 4! She is flexible, knowledgeable and LISTENS! I am thrilled with her follow up and caring attitude!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Michele Allen – Apr 19, 2023
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Great provider who goes the extra mile
I really helping me on my weight loss journey. Super responsive and eager to help. Listens to my concerns and adjusts scripts when needed. Doesn’t judge or patronize. Recommending to family members as well.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Bec – Feb 03, 2023
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Very rude provider
I could not believe how rude and almost obnoxious this provider is. She charges high fee's for monthly prescription renewals and refuses to give any prescription for 90 days because she wants you to keep coming back monthly to charge you up to $95 a month just to send in your renewal prescription.
What went well
No results
What could be improved
  • Staff wasn't friendly
3 others found this helpful
Helpful
Dec 28, 2022
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Rude and unprofessional.
Immediately do not trust her with my care. She’s nasty and rude for absolutely no reason.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Chevon Benton – Oct 19, 2022
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This woman is amazing, she answers every single message. Addresses your concerns and you can always follow up with her and she will call you right away. If all medical personnel were as efficient as her we'd have a great medical system.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Cary – Dec 27, 2021
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Had a telemed appointment and Janna was very helpful and provided a lot of good information. I have recommended her to friends.
What went well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Nov 27, 2021
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Very patient, knowledgeable, nice manners, very responsive.
What went well
  • Appointment scheduling
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Ruth – Oct 12, 2021
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I recently was able to work with Janna. She was extremely responsive to my questions. She reacted quickly in processing a prescription. I was impressed with her response time and willingness to assist.
What went well
  • Listened & answered questions
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 23, 2021
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Great provider. Attended group appointment on early COVID treatment and was impressed at the depth of knowledge Janna had put together. Her presentation contains the best, in-depth prevention strategy I’ve seen. When so many other providers refuse to treat COVID, Janna is leaning into the problem and willing to serve the community. Thank you for your service!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
DS – Aug 29, 2021
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Janna Mustafina is very caring and helpful. Recommended.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
David – Aug 21, 2021
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I have had two online appointments with Janna Mustafina. Both appointments she was extremely rude and treated me as if I didn’t know what I was talking about. I ended the second appointment abruptly because, when she came on video with her frown and rude tone of voice, I remembered the bad experience I had with her prior. She simply shrugged her shoulders as if she didn’t care about her poor bedside manner. Worst practitioner I’ve ever encountered.
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Aug 04, 2021
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Very unprofessional! Rude! Don’t waste your time or money. Pick another PA or doc!
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
May 23, 2021
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Janna has been a godsend. My primary care doctor of 15 years retired last summer. Finding a new primary care doctor has proven to be a challenge with promising doctors not accepting new patients and others who are not on my insurance plan. Janna stepped in and did evaluations of my conditions and has helped fill my prescriptions. I finally settled on a new primary care and got an appointment for three months later. Fast forward to January, and my wife’s company changed insurance providers and I had to start my search again, only to have the doctor I got an appointment with this time leave the practice to go to Ohio. Janna has continued to be responsive, and has continued to refill my maintenance medications for me. I’m not sure what I would have done without her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Mike c – Jul 12, 2020
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Terrible online visit, dismissed what I said and told me I need nothing but a warm compress. Thanks I can google, that has not worked for the past 4 days. Now I have to fight to avoid being charged $55 for this person to tell me nothing is wrong
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
eric hockett – Jul 08, 2020
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I described my diagnosis and a prescription I had received in the past from a previous doctor for my ailment. Nurse Mustafina asked no questions instead she decided I was fabricating my ailments and refused to fill my prescription. Worst medical provider I have ever went to for treatment.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Apr 25, 2020
I am so sorry if that is how I made you... Read More
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Prompt. Through. 5 stars
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Feb 29, 2020
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Janna is an amazing person to see if you're having a medical problem. Her service is so helpful, especially for someone who doesn't have insurance. Being able to get a refill from her is much more cost effective than having to go to the emergency room because I can't get in to see a doctor in time. She's, friendly and professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Holly – Feb 27, 2020
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About Me

biography

Janna Mustafina is a nurse practitioner in Frederick, MD. She is accepting new patients and telehealth appointments.
  • Nursing (Nurse Practitioner)

  • English

  • Russian

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Locations

Practice

Ecarenow Telehealth176 Thomas Johnson Dr Ste 203 Frederick, MD 21702
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