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Janette Gilbert, LCSW

Janette Gilbert, LCSW

Social Work

Janette Gilbert, LCSW is a social worker in Smyrna, GA.

2.3 Star Rating
Based on 9 reviews 2.3 Star Rating (9 reviews)

Practice

1260 Concord Rd SE Ste 204 Smyrna, GA 30080

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Janette Gilbert's Reviews

Likelihood to recommend Janette Gilbert

2.3
9 ratings, 8 with a written review
5 star
33%
33%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
67%
67%

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Judged and Unheard
I worked with Janette for over a year and found her to be helpful, until she got involved in my medical care. She then dismissed me, as a result of a medical condition. If you are looking for someone to help you in crisis, then Janette is not your person.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
Helpful
Nov 15, 2022
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Highly Disappointed
Extremely disappointed with her professionalism. I took my 11 year old daughter here to help with a divorce. She bashes parents to the child during a session which made my child shut down. She asks questions that are confusing for a child to understand and presses the question until she gets an answer. Janette is also awful with communication, taking days to return calls if she returns them at all. We also showed for an appointment in which she was never there for. She said it was her fault but she was out of town that week and must have goofed on scheduling. Not ok when we drive 30 miles to see her. We will not be returning and are on the hunt for a new therapist.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Aug 24, 2022
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Disappointed
Cancelled due to illness well in advance. Did not hear back from her at all to reschedule. Unprofessional.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Disappointed – Jun 25, 2022
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Be careful sending your child to her. She asked my son if he had nude pictures on his phone and he did not. She pressured him until he screamed he did not have nudes. He did more damage than helped. He now is getting help and able to talk about how he was tramitized by Janette.
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Dec 14, 2021
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Janette is awesome, she's honest and will tell you what you need to hear, not what you want to hear. I find that this approach has helped me in developing tools to deal with the difficulties of life. As a teen I struggled with self harm and depression and she was one of the reasons I was able to face, deal and overcome it. She really values and cares for her clients which is what makes her so great at what she does.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Oct 15, 2019
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Janette helped my daughter and me through a very difficult time in our lives and she continues to be available any time that we need her. She listens attentively and gives great advice- even when it is not what we want to hear. She helped my daughter get through high school and college. Thank you!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 01, 2019
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Recently Janette helped me through a very rough time in my life. I had so many stressors going on in my marriage, job, and family. If not for Janette I might still be curled up in a fetal position saying "poor Me". She was tough,,,and right about what needed to happen to get me going forward again. Thank you Janette Myrna 2019
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Myrna – Sep 25, 2019
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Rude, and dismissive. Her failure to understand the situation at hand and her poor attempts to build comraderie with my daughter by joining her in ridiculing us were extremely detrimental to my daughter's recovery. Janette is out of touch, socially and situationally.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Mama in Sharpsburg, GA – Feb 09, 2019
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About Me

biography

Janette Gilbert, LCSW is a social worker in Smyrna, GA.
  • Social Work

  • Clinical Social Work

Locations

Practice

Office1260 Concord Rd SE Ste 204 Smyrna, GA 30080
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